SAP Hybris Cloud for Customer provides a Key User Tool to quickly create custom objects for your specific business processes without writing code in PDI solution. You can also create relationship to other standard and non-standard business objects. Before you use the key user functionality, there are some key points you need to keep in mind.

1. New Custom Business Object option is enabled for a tenant and customer ID combination. This means on a system if you have multiple tenants and they are mapped to same customer ID, then custom object can be created only on one tenant in that system.

An administrator can check the list of tenants assigned to your customer ID under Service Control Center –> Systems Work center.

2. Customer Object Builder can only be created/published in English Language.


3. Keep the name of custom business object within a limit of  up to 20 characters. This is because if a web service is generated , the message types that will be generated will include the BO name and generated names. If the appended name becomes longer than 120 characters, errors occur and BO is not published.

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  1. Dedeepya Reddy

    Hi Gaurav

    Thanks for the good post.

    I have couple of clarifications –

    1. For a BO built using Custom Object Builder is it mandatory to have PDI licences, as we have seen a PDI solution ‘KeyUserSolution’ gets generated in PDI.

    2. Once the BO is generated using BO Builder, can we make further changes {adding additional fields, making UI changes, adding scripts} only from UI BO Builder or can they be handled via PDI as well. thanks Dedeepya

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    1. Gaurav Loknath Gera Post author

      Hi Dedeepya,

      1. PDI licenses would be required in case BO need changes like coding for Actions, etc. If you don’t plan to make such changes and are happy with the standard , then you don’t need PDI licenses.
      2. Additional fields can be added through the COB UI however you need to use PDI for scripts and KUT for screen layout changes.


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