Task Distribution in C4C
In this blog I am focusing on the unassigned approvals,
As we all know approval process gets triggered on the back of a transaction based on the condition set in the steps.
Normally all the assigned approvals can be seen on the approval tab page in the transaction.
Lets say by some reason the approval has been created and approver hasn’t been determined due to missing employee manager details,
In this case we can see all the unassigned approvals as unassigned items in Task Distribution
Got to Application user management =>Task Distribution
Select Unassigned Items in the filter
Click on Go
If you want to assign you can click on Action =>Assign items
If you want to approve directly you can by clicking on Open Details
And click on approve