It has been a very busy year for our ASUG SAP CoE Community. Our dedicated ASUG SAP CoE leadership team has done a lot of great work, our team includes: Joe Zabaglo – K-Swiss, Doug Shuptar – SAP and Danielle Brady – SAP.  We continue to get tremendous support  from our ASUG members: SAP Customers, SAP and our partners.

Since October 2015, we have completed ten full day SAP CoE events, seven webcasts and we just finished  another amazing SAPPHIRE Now and ASUG Annual Conference 2016 in Orlando.

In this blog post I would like to highlight and recap, not just what we have done so far but what we have learned along the way. I also want to share some of the upcoming activities that we have in store for our CoE throughout the rest of the year. We have a lot of exciting activities in the works for our ASUG SAP CoE Community.


Topics to be covered in this blog post:

  • Community Customer Feedback Says … Input from hundreds of customers across North America
  • What We Have Been Up To … Stories SAP CoE experts from seven webcasts
  • What You May Have Missed at ASUG SAPPHIRE NOW 2016 … Important things you need to know
  • What’s Up Next …Upcoming webcasts and face to face events in six cities across North America

Community Customer Feedback Says …

We had the opportunity to speak with and gather input from hundreds of SAP customers  that attended our ASUG SAP CoE full day events across that were held in Calgary, Toronto, Chicago, Atlanta, Houston, Dallas, Minneapolis, New York City and Orlando. Here is a consolidated view of what we heard in terms of what their most pressing issues currently are in their organization related to their SAP Center of Excellence.

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Our ASUG SAP CoE Community team plans on leveraging the customer feedback for future community content and programming delivered via webcasts, face to face events, blogs etc. Its the voice of our members that helps drive our community content.

What We Have Been Up To …

In additional to our ASUG SAP CoE full day events in ten cities from October 2015, we have delivered seven ASUG CoE webcasts covering a wide variety of topics.

Here are the some of the stories that one of our ASUG CoE Community SAP Points of Contact Doug Shuptar recapped for us in his blog post from each of our seven ASUG CoE webcasts:

Independent analyst and author, Michael Doane presented, “The Center of Excellence: From Inception to Maturity- Thrive After Go Live.

Speak Their Language: Building a Best-in-Class Center of Excellence



Kevin Reilly, ASUG’s HANA Community Advocate and former CIO at Eby-Brown discussed how the Center of Excellence may be impacted by S/4 HANA, Cloud, and other ‘stuff.

Preparing the CoE to Support HANA


Doug Shuptar, a Principle Consultant with SAP’s Business Transformation Services Group discussed: What does IT governance look like? What are the components of IT governance?


IT Governance – Structure and Processes


Excellence in What ?… Your People.” Kerry Brown, from SAP and Kris(KJ) Jackson from Pfizer shared insights on User Adoption and Enablement to drive real value from any organization.

Without People, It’s Just Software


Doug Shuptar provided a perspective on five trends for the Center of Excellence and how to respond to them. One of the trends he discussed was how to prepare the CoE for making the most of the data being generated.

The Big Deal About Big Data – How the Center of Excellence Should Respond

Angelle Jenkins, a SAP IT Service Architect with SAP’s IT Planning organization discussed best practices and strategies when using outside service.

There’s More to It than Finding the Right Body


Steve Wroblewski, from SAP’s IT Planning Group, outlined the method behind the Total Cost of Ownership benchmark survey and the updated RunSAP Like a Factory benchmark survey.

Does My SAP Make Me Look Big ?

What You May Have Missed at SAPPHIRE NOW and ASUG Annual Conference 2016 …

Orlando was a huge success overall, as was our ASUG full day CoE preconference session that was held on May 16th. We had a great day that included five impressive customers presentations as well as presentations from SAP and Partner CoE experts. Our CoE preconference day as a great kickoff to the overall conference event.


During this preconfence CoE day our speakers shared their insights on the importance of:

  • Networking and User Groups
  • Maturity
  • Executive Alignment
  • Figuring Out Who You
  • Company Culture
  • Keeping Score The Importance of Value
  • Preparing for the Transformation
  • Education



I definitely recommend reading this very informative blog post written by Doug Shuptar that shares these ” Importance of ” key insights and learnings from our preconference session.

It was Important to be There – SAPPHIRE NOW 2016 and ASUG Annual Conference CoE Pre-Conference


What’s Up Next …

Upcoming Webcasts –  ASUG CoE Community

We are in the process of working on scheduling our next series of webcasts – stay tuned for more information on these. Customer input helps us plan what we deliver next.

Upcoming Face to Face Events – Info Days Roadshow: SAP Centers of Excellence and SAP Solution Manager 7.2

ASUG and SAP are pleased to invite ASUG members to attend our upcoming ASUG and SAP Center of Excellence and Solution Manager 2016 Info Day series. Each Info Day event includes a full day dedicated to SAP Centers of Excellence and a full day dedicated to SAP Solution Manager 7.2.

  • Toronto SAP Centers of Excellence Info Day – June 7, 2016
  • Toronto SAP Solution Manager 7.2 Info Day – June 8, 2016
  • Chicago SAP Center of Excellence Info Day – June 9, 2016
  • Chicago SAP Solution Manager 7.2 Info Day – June 10, 2016
  • Houston SAP Center of Excellence Info Day – June 22, 2016
  • Houston SAP Solution Manager 7.2 Info Day – June 23, 2016
  • Palo Alto SAP Center of Excellence Info Day – July 26, 2016
  • Palo Alto SAP Solution Manager 7.2 Info Day – July 27, 2016
  • Seattle SAP Center of Excellence Info Day – July 28, 2016
  • Seattle SAP Solution Manager 7.2 Info Day – July 29, 2016
  • Newtown Square SAP Center of Excellence Info Day – October 17, 2016
  • Newtown Square SAP Solution Manager 7.2 Info Day – October 18, 2016


Learn more about these Info Days and register


Our ASUG SAP CoE Community will continue our focus on helping our SAP customers to optimize and get more value from their SAP investments today and prepare for tomorrow.   If you are not already a member,  join our ASUG SAP Center of Excellence ( CoE) Community today

If you have any questions feel free to reach out to me Paul.Kurchina@asug.com






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