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OCC Dashboard


Operation Control Center Dashboard of SAP Focused Insights provides a direct access to key metrics stored inside SAP Solution Manager. It’s primarily intended for IT and business experts who need to build quickly detailed views for in depth analysis.

OCC Dashboard is flexible and easy to use, it offers a single web interface to administrate, configure and display your dashboard instances. Dashboard instances and gadgets can be published as a web URL.

Several data providers help to access data sources on different time periods and different resolutions. You can filter and merge various metrics on the same chart while the look and feel can easily be changed with few clicks.

In the following we’ll describe step by step how to create a dashboard instance and configure a gadget to monitor the average response time of an Abap system.

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  • Logon to the OCC dashboard
  • Create a new dashboard “Demo Focused Insights” with 1 row and 2 columns in folder “Demo”

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  • Apply your changes and save
  • Edit the first gadget

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  • Enter gadget’s title: “ERP dialog response time”
  • Select data provider “/STDF/DP_SYSMON”
  • Select a system identifier (SID)
  • Select metric name “DIALOG_RESPONSE_TIME”
  • Select method “AVG”
  • Press button “Add query”
  • Enter legend “Avg. RT” for the query

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  • Apply the changes, save and check the chart

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  • Edit again the dashboard and the first gadget
  • Select data provider “/STDF/DP_SYSMON”
  • Select system identifier (SID)
  • Select metric name “DIALOG_RESPONSE_TIME”
  • Select method: “AVG”
  • Select tab “Metric Type/Hour/Weekday”
  • Select business hours: 08, 09, 10 …., 17, 18
  • Press button “Add query”

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  • Enter legend for the query (BH stands for Business Hours) “Avg. RT (BH)”
  • Select top tab “More Settings”

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  • Select time range “Last 12 Days”
  • Enter resolution “Day”
  • Apply time range

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  • Enter Y unit: “Milliseconds”
  • Apply changes

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  • Save and check the chart.

You can now compare on the same chart, for the last 12 days, the daily average response time of the system and the average response time of the system during the business hours.

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Part 2 of this blog is available here: Focused Insights: How to build an OCC Dashboard (Part 2)


Focused Insights (http://support.sap.com/focused-insights)

Focused solutions for SAP Solution Manager, is the extension concept for SAP Solution Manager, with the idea of helping our customers meet their particular innovation needs on an individual basis, without the need for homegrown software or partner solutions.


The goal of Focused Insights is to build and distribute powerful customer-specific dashboards in minutes using state-of-the-art user experience.

The content delivered with Focused Insights has been designed to deliver, in real time, the most relevant and valuable information to the right people. While it provides full transparency of information stored inside SAP Solution Manager, it also takes into account the best practices and experience gained during numerous custom projects, offering a set of prepackaged dashboards tailored to your needs.

SAP Focused Insights offers specialized dashboards for experts as well as management or non-technical users. Whether they address the CIO or an expert, dashboards remain consistent among each other since they rely on the same data sources mixed up and presented in different granularities or aggregation levels

Focused Insights comes with a rich content. It fully exploits the huge amount of data stored inside SAP Solution Manager. Metrics produced by the activation of a scenario, whether it is IT or business related, become immediately available to the prepackaged dashboards. Raw metrics can be grouped or combined to produce advanced metrics and high level KPIs.

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26 Comments

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        1. Cyril MACHETTI Post author

          Hello Sandeep,

          You need to perform the setup. A guided procedure is available at this address: http://<solman_host>:<solman_port>/sap/bc/webdynpro/stdf/wd_df_setup. The setup guide should be available beginning of next week from SMP component download page.

          Dashboard user guides are available from Focused Insights link mentioned earlier. You should find a guide dedicated to OCC Dashboard.

          Regards,

          Cyril

          (0) 
                1. Cyril MACHETTI Post author

                  Hello Sandeep,

                  The documentation for the guided procedure is accessible from Step 1 of GP, activity “Setup Instructions”, display documentation link: http://https://wiki.scn.sap.com/wiki/display/SM/Dashboard+Factory?preview=/398787050/443943596/DF_SETUP_SP3.pdf

                  For detailed setup documentation, check the installation guide (available on SMP next week).

                  You need to add the data providers from OCC dashboard administration page. The list of data providers is documented in the OCC User Guide (section 2.2: “Data Providers”) available from https://support.sap.com/focused-insights. In the next version, the data providers will be added automatically from guided procedure setup.

                  Regards,

                  Cyril

                  (0) 
                    1. Cyril MACHETTI Post author

                      Hello Adam,

                      Focused Insights is an add-on for Solution Manager 7.1 or 7.2. It is not yet available for Solution Manager 7.2.

                      Best regards,

                      Cyril

                      (0) 
                          1. Sandeep Karnati

                            Hello Cyril,

                            Finally configured TAC and OCC dashboards.

                            But i am unable to populate data in TAC dashboard for security session.

                            i did referred to TAC_Dashboard_User_Guide.pdf,i that PDF it was pointing to a “Security Scenario CV Configuration for Tactical Dashboard ST-OST.pdf” to solve security issues in TAC dashboards.

                            Could you please let me know where can i find Security Scenario CV Configuration for Tactical Dashboard ST-OST.pdf

                            (0) 
  1. Ulf Lundqvist

    Hi

    We have a PI system and we have setup the  technical monitoring – Integration monitoring – process Integration – Message Flow for the PI system in solution manager.

    I am trying to find how to monitor this in the OCC Dashboard, I want to monitor a specific channel/interface or a Flow Name on alert or x number messages over time.

    I have found how to do it in Operation Panel but there its more like yes its working now, no its not working now, not a nice graph over time.

    Is this possible?

    Regards Ulf Lundqvist

    (0) 
  2. Cyril MACHETTI Post author

    Hello Ulf,

    Next Focused Insights service pack for Solution Manager 7.2 (ST-OST 200 SP1) will contain a data provider dedicated to Interface Channel Monitoring scenario.

    Best regards,

    Cyril

    (0) 
  3. Manish Kumar

    Hello Cyril,

     

    We have a Focused insight dashboard configured in Solution Manager.

    But when I try to access the Admin DAshboard Center page using the below URL

    https://<host&gt;:<port>/sap/bc/bsp/stdf/dv/admin.html  , it redirects me to a different URL of

    Dashboard  https://<host>:<port>/sap/bc/bsp/stdf/dv/dashboards.html

     

    I am unable to figure out where this redirect is set ?  Could you please help where are these settings done for URL Redirect for Focused insight Dashboards ?

    There are no icm redirect parameters set as such in the profile files of my Solution Manager.

     

    Regards,

    MK

    (0) 
  4. Cyril MACHETTI Post author

    Hi Manish,

    Thanks for your question. Can you please check the authorisations of your user? In OCC administration page, you can use config key USERS.ADMIN to list users with administration authorisations (coma separated list). See also OCC Configuration Guide.

    Regards,

    Cyril

    (0) 
    1. Cyril MACHETTI Post author

      Hello Siva,

      OCC Dashboard comes with SAP Focused Insights which is delivered as an add-on for SAP Solution Manager 7.1 & 7.2. Minimum version for SAP Solution Manager is 7.1 SP13.

      SAP Focused Insights add-on is available on SAP Store. Please check this address: https://www.sapstore.com/checkout/one-step?source=OCCBlog

      Customers with embedded support (e.g. Max Attention), can get the license by ordering service SAP ESRV OCC Reporting. For more detail on this delivery channel, please check with your TQM / EA.

      Best Regards,

      Cyril

      (0) 
  5. Carla Olivier

    Hi Cyril

    Can you confirm ,  somebody from sap advised that you need the focus run solution to be able to use focused insights , is this correct ?

    To me it seems from what i am reading above and note  : 2392728 Central note for focused insights ST-OST 200 ,  that you can have the add one ST-OST 200 on solman 7.2 as a functionality for better reporting with a extra licence fee …

    Hope you can clear this for me

    Thanks

    (0) 
  6. Cyril MACHETTI Post author

    Hello Carla,

    You don’t need Focused Run to use Focused Insights, both solutions are independent. You need ST-OST 200 on your Solution Manager 7.2 or  ST-OST 100 on your Solution Manager 7.1. License is available from SAP Store. Premium customers can also request it as a service.

    Best regards,

    Cyril

    (0) 
  7. Cheriyan Sam

    Hello Cyril,

    While trying to configure the OCC Dashboards, we are getting ” Business Server page Error” for the url http://<solmanhost&gt;:<port>/sap/bc/bsp/webdynpro/stdf/dv/dashborad.html . When I check the service in SICF, not bale to find dashborad.html  under sap/bc/bsp/webdynpro/stdf/dv.

    Kindly advice.

     

    Regards,
    Sam

    (0) 

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