When launching BO from Portal, the BO menu bar is not visible in IE.

[Former Member]

Hello All,

After the migration of the portal from the 7.0 to 7.4 we faced one weird issue.

When launching the BO from the portal we are able to see the BO menu bar in Firefox but not on IE.

You can refer the below screen shots for the issue what we faced in IE

And there is no problem when we launch the BO in Firefox.see the below screen shot.

At first we thought that it could be a rendering issue in IE/ Compatibility issue( Any way its a compatibility/rendering issue but we have not got any solution when we check with some settings of IE)

But at last we have got solution by changing the iview and page settings.

For this Go to --> Content administration-->portal content--> Project folder--> And your BO iview and page properties

Change the values of the iview and page to the following, so that the issue will get resolved.

Initial values of the iview and Page were as follows:

Starting in a new window: Display in separate window portal (headerless)

initial status of navigation panel: close

Change the values as follows:

Starting in a new window: Display in a separate window

initial status of navigation panel: open