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Author's profile photo shamsudheen k

Sending Mail using Extended notification

Extended notifications for SAP Business Workflow notify users by e-mail or SMS about work items that need to be processed. Notifications are sent to the relevant user in the form of messages. At present, e-mail messages (HTML or text-only) and SMS messages are supported.

Step 1 : The report SWN_SELSEN ( Select notifications and send them out either and immediately or according to the delivery schedules ) has to schedule                  periodically.

Step 2 : Configure Extended notification configuration(advanced configuration) has to do using T-code SWNCONFIG


                Go to T-code SWNCONFIG, you can see the following screen


                  Copy the standard category and create new one as YMAILNOTIF as below.



                    Select the created category and double click on Assigned Message Template under category option, then you can get the following screen.


                    Double click on Delivery Schedule in Dialog structure and create New Entries as shown below (Scheduling the mail generation  according                                 to day,time and interval )


                    Double click on Subscription Basic Data and create New Entries for as shown below. Mention the delivery schedule which created previously.


                      Double Click on Subscription Settings if you need to open the inbox from the attachment and give ATTACH1 in SHOW_INBOX_AS If you do                             no want any attachment to open work item, leave the values as blank.


                       Double click on Filter Basic Data and create New Entries (Z_SCRAP_DELTA) for Workflow Scenario as shown below.



                         Double click on Filter Settings and give X to Delta parameter.


                        Double click on Schedule Selection and give the filter value and choose in which are all days it should schedule to send the notification and                               what interval


                         As the following screen shots ( Message Template , Delivery Type ) as per the standard settings, no need to do anything .


                           delivery type.PNG

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      Author's profile photo Pankaj Adhikari
      Pankaj Adhikari

      Hi Shamsudheen

      This is one of the best document/blog for webflow configuration available. I have a doubt if you can help me to clear it. I did same configuration however I m still getting error 'Unable to send 00000000 notifications due to errors'. Can you pls let me know the reason for it?



      Author's profile photo Former Member
      Former Member


      Have you activated the service (transaction SICF) associated with the message template you are using?  The default being in the last screenshot above: /SAP/BC/BSP/SAP/SWN_MESSAGE1

      I would add a note to the tutorial which may be of use: some of the key fields do not allow the use of underscore in the name in subsequent activities; so be careful with category name for example, as you will not be able to proceed or use it in the configuration under later steps if it contains any underscore.


      Author's profile photo ABAP Developer
      ABAP Developer

      Hi shamsudheen k ,@Rick Bakker ,
      I have done the configuration steps as mentioned but the when i open LINK1 it just landed to selection screen of the Tcode SWNWIEX insetad of Executing the workitem (Parameters from the URL doesn’t filled into the selection screen parameters) Please find the URL generated ,

      http://<my host address>:8000/sap/bc/gui/sap/its/webgui?TASKTYPE=TS00407848&%7etransaction=SWNWIEX&P_WI_ID=000000393635&P_ACTION=DISPLAY&P_APPL=NOTIF&%7eOKCODE=ONLI&sap-client=210&sap-language=EN#

      I am using SAP GUI for HTML , is there any Visualization steps to be made for this to work ?

      Author's profile photo Mauricio Pinheiro Predolim
      Mauricio Pinheiro Predolim

      I have a similar issue with URL.

      When try to execute Work Item, this part is missing:


      And the SAPGUI for HTML throws an error: Transaction ONLI is unknow.

      Author's profile photo Ashwini Chaskar
      Ashwini Chaskar

      We have also implemented extended notifications in our system.

      everything works good except , when link is clicked from email that is sent out using SWN_SELSEN,

      start with http://xxxxxxx.

      when you click on this link, in the browser it opens as https://.

      has anyone faced this issue prior and how to correct this?