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Author's profile photo Josef Ehbauer

Embed Factsheets of SAP Hybris Marketing on-Premise into Cloud for Customer (C4C)

With Release 1605 for the on-Premise deployment of SAP Hybris Marketing it is possible to embedd the Contact and Corporate Account Factsheet into the C4C Customer and Contact Factsheet by means of HTML mashup technology.

 

In order to do so, an administrator has to apply three major steps:

  1. Define the needed HTML-mashup in the C4C Silverlight UI via Business Flexibility and Mashup Authoring
  2. Enhance the Contact or Account Factsheet of C4C by an additional Tab in the C4C HTML5 UI
  3. Define a Business User for the Sales Professional in SAP Hybris Marketing to grant access to the Marketing System

 

As a result, in Cloud for Customer the Factsheet of SAP Hybris Marketing gets embedded, for example the Marketing Activities, i.e. Interactions of the Corporate Account are visible in Cloud for Customer.

 

C4C_Factsheet_Rollout.png

 

If you want to implement the functionality please follow the detailed How-To-Document.

If you want to embed the Factsheets of SAP Hybris Marketing Cloud into Cloud for Customer (C4C) please refer to the following blog.

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      2 Comments
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      Author's profile photo Praveen Tunki
      Praveen Tunki

      Hi Josef,

      Generally Sales guys try to look at the marketing factsheet. I understand, we should have the same user exists in C4C and Marketing with SSO enabled. Is there anyway, I can use a communication user to connect and see the marketing fact sheet or use a business user to have an overview of the marketing data?

      Author's profile photo Josef Ehbauer
      Josef Ehbauer
      Blog Post Author

      HI Praveen,

      the access must happen with a named user, taking into consideration also individual authorization profiles.

      Thanks, Josef