Gap or overlap is not allowed for standard address.

It is a standard behavior of CRM system.

And this is the reason you get errors like below.

– Address is standard address; restriction to validity not allowed

– Validity period incompatible with validity of address

– Restricting the validity of a standard address is not allowed

I’ll do some test to help you to understand it.


Case 1

I’ll change “Valid From” of a standard address from following screen.

S1.jpg

I changed it from “01.01.0001” to “01.01.2015”. It can be changed without any problem./wp-content/uploads/2016/05/s2_948085.jpg

Case 2

This time, I’ll change the the “Valid From” of a standard address from following screen.

What would be the result ?

/wp-content/uploads/2016/05/s3_948092.jpg

4. Following error occurs.

/wp-content/uploads/2016/05/s4_948094.jpg

What is the difference between two scenarios ?

In case 1, If we change the “Valid From” to “01.01.2015”, the duration “01.01.0001 – 31.12.2014” of a standard address becomes empty.

But as we know, time gap is not allowed for standard address.

So system tries to find another non-standard address to fill the duration.

As a result, address “Sendo3” is separated to 2 parts.

One is a standard address with duration “01.01.0001 – 31.12.2014”, the other one have duration “01.01.2015 – 31.12.9999”.

But in case 2, when system tries to find another non-standard address to fill the duration.

System can determine two addresses — sendo2 and sendo3.

As a result, error occurs. Because system don’t know which address (sendo2 or sendo3) should be separated.

Dean Yan

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