How to Perform a Disclosure Survey
I am creating this blog to provide the steps of Disclosure Survey creation process.
Check the prerequisites to enable the functionality in the wiki page below:
Disclosure Survey Prerequisites – Governance, Risk and Compliance – SCN Wiki
Creating the Survey
- Category must be Disclosure Survey
Planning Disclosure Survey
Within planner screen, choose ‘Perform X Disclosure Survey’, where X is the object type (Organization, Subprocess or Control).
Three different Disclosure Survey plan activities are available:
- Perform Control DS
- Perform Organization DS
- Perform Subprocess DS
In the plan details screen, there are two Survey options:
- Object Survey
If the processor wants just one or the other, the fields can be left blank.
Review after choosing the plan combinations
Activate the plan
The disclosure Survey may involve an object Survey, a disclosure survey or both of them.
In the example above, I scheduled the survey for both.
The Business Event responsible for delivering the work item to the disclosure survey performer is:
In the work inbox, I clicked on the task and opened the Organization Evaluation:
Disclosure – Object
Once you select the row, the following menu appears:
Reminder: A single work item is triggered for each object owner
If the questions dissapear when writting long comments, implement the follwing SAP note:
2307585 – Disclosure survey questions disappear when user enters very long comments
After filling out both, send the Survey for review.
Is it possible to Remove the Review stage?
Currently, there is no option to switch off the review phase of the disclosure surveys.
Check history Button
You can also button:
It opens the Disclosure Survey Details Report
If the report presents an error, here is the notes released in 2016. Choose it according to your symptom:
2298408 – Object survey details are not showing up in Disclosure Survey Details Report
2224640 – Disclosure Survey Details does not filter children orgunits.
2300883 – Disclosure Survey Details report does no filter relevant timeframe plans
2263030 – Question Explain text is missing in Disclosure Survey Details Report
2277328 – Delete Disclosure Survey for any recipient causing report eror
2240413 – Disclosure Survey details reports not showing Survey Scores for survey question
Disclosure Survey status:
2278915 – Error in Disclosure Survey Status report “There is no data matching the entered
If the Survey was not triggered for some organizations, the following corrections can fix it:
2199671 – Issues in disclosure survey due to missing survey instances.
After pressing finish button, the workflow is completed.
Offline Disclosure Survey (object level)
The offline form shows a separate evaluation for each object.
When submitted the form updates SAP Process Control the same way as the online mode.
If the processor is responsible for 10 controls, they will receive a single e-mail with an attached form containing an evaluation section for each of the ten controls.
What a coincidence, you just helped us fixing an issue with ad-hoc issues two days ago in a client. Today we started with the configuration of Sub-Certification and this blog will be of good help.
We are wondering if there is any chance to customice sub-certification to fit one of the most important requirements from our client:
Would be possible to use the reviewer stage as a reviewer (display only stage)? We want the reviewer to validate the surveys but we don´t want him to fill out the survey / questions, only review if all the others correctly filled them.
Another valid option would be to have the owners to complete the Object Survey and leave a single question in the Survey (thus, creating a sub-certification with the two types of survey).
Kind regards and thanks in advance!
This is a great review of the functionality. One question I have is in regards to the capability of cancelling a survey or recalling it if there is a mistake or a need stop it for one reason or another. I don't see that clearly called out. Is there the ability to do this?