How To install SAP Omnichannel – Part 1

Hello Omnichannel consultants,

In these days,  there were many questions about how to install Omnichannel Banking 8.3, so the aim of this post is to give a detail step byt step on how to achieve this.

First of all, we need to install a database.

I am going to explain how to install a DB2 database, but you could use any other database that is supported by the Omnichannel banking solution:.

1) Database Installation

The port that is used in the default installation is the 50000 (write down this port, cause we are going to use this port on a future step).

This is the last step of the database installation.

Now let’s perform the SMP/Omnichannel banking installation.

2) SMP Installation

The first step is to create the databsae in db2.

For this, you should open the window DB2 Administration application.

There, you should create two databases.

One for the SMP server, and another one for the Omnichannel Banking application.

SMP Database:

CREATE DATABASE smps AUTOMATIC STORAGE YES USINGCODESET UTF-8

TERRITORY US

COLLATE USING SYSTEM PAGESIZE 32 K;

CONNECT TO smps;

CREATE SCHEMA sapsmps AUTHORIZATION sapsmps;

CREATE ROLE SY365_OBJOWNER;

GRANT CREATEIN ON SCHEMA sapsmps TO SY365_OBJOWNER;

GRANT SY365_OBJOWNER TO USER sapsmps

CONNECT RESET;

Omnichannel database:

CREATE DATABASE sobs AUTOMATIC STORAGE YES USINGCODESET UTF-8

TERRITORY US

COLLATE USING SYSTEM PAGESIZE 32 K;

CONNECT TO sobs;

CREATE SCHEMA sapsobs AUTHORIZATION sapsobs;

CREATE ROLE SY365_OBJOWNER;

GRANT CREATEIN ON SCHEMA sapsobs TO SY365_OBJOWNER;

GRANT SY365_OBJOWNER TO USER sapsobs;

     CONNECT RESET;

It’s time to start with the SMP Installation:

This is the last step.

3) Omnichannel Installation

Now we are going to define the JAVA_HOME variable in the system, pointing to the SMP java installation.

Then, we are going to add this variable to the “Path” system variable.

And now, we are going to start with the Omnichannel Banking installation:

This is the last step of the Omnichannel installation.

Now we should enable the features of SMP, corresponding to the Omnichannel Banking Solution.

This is going to be shown is the next article.

Thanks!

Emanuel