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The digital economy is redefining everything and the Digital Business Services organization is at the forefront of helping SAP customers on every step of their journey. The organization has been renamed from Global Services and Support.


Digital is everywhere and the digital economy is redefining everything. SAP offers a unique digital business framework for customers to transform their businesses and thrive in the new economy. No other company offers such a comprehensive solution portfolio to meet the needs of the digital enterprise. The Digital Business Services organization of SAP is there to help customers go digital so they can thrive in their industries.

The goal is to deliver business value to our customers. We want our customers to have faster time to value, and we want them to experience reduced TCI and TCO. Everything we do should focus on allowing our customers to do more with less.

The consumption of services is generally replacing the purchase of products in the digital economy. Through the Digital Business Services portfolio, we are our customers’ trusted advisors to help them realize previously unimaginable innovations. We advise on digital roadmaps, implement our proven best practices across industries and deployment models, and support for continuous improvement.

Digital Business Services helps our customers quickly adopt innovations from SAP with three clear priorities:

  • help customers move to the cloud,
  • realize the digital enterprise,
  • and establish SAP S/4HANA as the digital core.

The name change echoes these priorities.


If you are attending SAPPHIRE NOW 2016, take the chance and meet our service and support experts within the Digital Business Services campus.
Find more information >>here<<.


If you are interested in learning more about the direction of the Digital Business Services organization, please take this whitepaper >>here<< as a starting point.

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