I’ve been reflecting on the great news that, for the fourth consecutive year, TCS has received the SAP Pinnacle Award for Run SAP Partner of the Year. That’s no small feat, and I believe it’s a direct result of our mission to optimize our clients’ critical business processes across their SAP environments and our strategic partnership with SAP. Winners were selected based on recommendations from customer feedback, the SAP field, and performance indicators – and the competition was stiff among 13,000 SAP partner companies.
Our practice is committed to being experts in all things SAP–using SAP’s latest methodologies, best practices, and technologies to help our clients implement solutions better, faster and maximize the benefits they can deliver to the business.
We find that the Run SAP initiative consistently brings efficiencies to global companies and will present our Run SAP experiences in the SAP Max Attention lounge at this year’s SAPPHIRE NOW. Our expertise implementing Run SAP to optimize our clients’ critical business processes has resulted in dramatic improvements in finance, manufacturing, distribution, procurement, and other operations for global companies across industries, including:
- Reduced issue resolution time by 38 percent for a multinational mass media company
- Reduced daily interface monitoring efforts by 60 percent for an energy technology provider
- Reduced manual monitoring efforts by 60 days per month for a leading pharmaceutical provider
- Reduced daily monitoring efforts from 120 to 30 minutes for a communications provider
The significant benefits companies can achieve are highlighted in our work with Birla Carbon, the world’s leading black carbon manufacturer, to unify its disparate ERP systems. I discussed our work with Robyn Hooker McCall, Director of Information Services and CIO, Birla Carbon and Andrew Graham, Director of Partner Management, SAP Global Service and Support, at SAP’s SAPPHIRE NOW 2015 conference. I hope you gain insights from our high level video discussion.
The business benefits of Run SAP
I expect our Run SAP implementations to continue to increase: We delivered 172 implementations in 2014 and this number jumped to 249 in 2015. Our clients appreciate the measurable savings, reduced total cost of ownership and efficient application lifecycle management (ALM) that enables them to focus on their core business, rather than system monitoring.
Our investment in and use of SAP Solution Manager, the central lifecycle management hub for SAP systems and SAP solutions on premise or in the cloud, has been key to successful client deployments. SAP Solution Manager has been the cornerstone in projects to decrease resolution time and save time during test planning, defect management, and reporting. We’ve mapped entire business processes to help our customers achieve the benchmarks they’ve set. It’s the tool for an efficient application management services model, and one that helps get customers up and running much faster. Our innovations on SAP Solution Manager include dashboards that can run on Windows, Android, and iOS systems.
In addition to the esteemed SAP accolades, TCS has been recognized by research firm Gartner as a leader in its Magic Quadrant for Worldwide SAP Application Management Service Providers. This is our third year in Gartner’s Magic Quadrant, and it’s due to our dedicated SAP consultants (15,000 around the world) generating results for our customers, as well as our commitment to new technology investments in SAP S/4HANA. Our innovation labs, expanded SAP UX offerings via SAPUI5 and SAP Fiori, and digital enterprise platform all have helped us stand out as a leader in the marketplace.
TCS is committed to helping our clients’ transform their businesses by adopting digital technologies and as I highlighted in a previous blog post, SAP S4/HANA is unparalleled in its power to help companies make this transition. We look forward to presenting strong SAP S4/HANA digital transformation stories in our SAPPHIRE NOW presentations with Lexmark and CVS.
I look forward to your comments and questions on running efficiently and embracing the latest digital technologies. Please share your thoughts here, and let me know if you’d like to meet with TCS experts during SAPPHIRE NOW to discuss how we can help you achieve your business goals.