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SAP Hybris Cloud for Customer – May 2016 Release Content

Dear Community,

SAP Hybris Cloud for Customer 1605 is generally available and all customer systems will get upgraded based on the published schedule. Below you can find the details and demos of all the features being released in 1605 release.

The SAP Hybris Cloud for Sales enhancements education content is outlined below. You can click on the video link for each feature to watch a demo that provides details on enhancements.

  • Marketing (VIDEO)
  • Accounts, Contacts & Territory Management (VIDEO)
  • Lead, Opportunity & Partner Portal (VIDEO)
  • Activity Management (VIDEO)
  • Visits & Routes (VIDEO)
  • Survey enhancements (VIDEO)
  • Order enhancements (VIDEO)
  • Sales Quotes & Product Lists (VIDEO)
  • Analytics & Forecasting (VIDEO)
  • Cross topics (VIDEO)

The SAP Hybris Cloud for Service enhancements education content is outlined below. You can click on the video link for each feature to watch a demo that provides details on enhancements.

  • Customer Service Ticket & Survey (VIDEO)
  • Workflow (VIDEO)
  • Communication, Templates & Analytics (VIDEO)
  • Mobile Ticket offline (VIDEO)
  • Installed Base & Maintenance Plan (VIDEO)
  • Contracts (VIDEO)
  • Van Stock (VIDEO)
  • Resource Scheduler (VIDEO)
  • Time Recording (VIDEO)
  • ECC integration (VIDEO)

The SAP Hybris Cloud for Customer Platform, Integration enhancements education content is outlined below. You can click on the video link for each feature to watch a demo that provides details on enhancements.

  • S/4 HANA, Hybris Marketing, ERP, CRM, SAP Business One (VIDEO)
  • SAP Cloud Application Studio (VIDEO)
  • User Interaction (VIDEO)


The SAP Hybris Cloud for Customer Industry and Digital Edition enhancements education content is outlined below. You can click on the video link for each feature to watch a demo that provides details on enhancements.

  • C4C for the Utilities Industry (VIDEO)
  • Digital & Edge Editions (VIDEO)

The comprehensive presentation outlining the complete May 2016 release deliverables is available at this link.

Remember to leverage the SAP Jam app on your mobile device to access all of this content conveniently in any and every situation to consume information, talk about and explain SAP Cloud for Customer.

We hope you are able to leverage all the content outlined above to comprehensively inform yourself about the C4C – February 2016 Software-as-a-Service release and leverage your learning to inform your prospects, customers and the wider ecosystem.

Thank you for your time, attention and engagement,

Your SAP Cloud for Customer SCN Community Team

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