In the below document i would like to cover how to perform spare part return in service order and return in project stock order.

1. Return scenario in Project Stock Order

2. Spare Part Return in Service Order

Return scenario in Project Stock Order Scenario


A) Consumption at Site


If you are not consuming the full quantity but returning the allocated quantity , you need to perform the goods movement as shown below by providing all mandatory information.


Consumption at site.jpg

Provide target logistics area ID

Consumption at site 2.jpg

Finish the goods movement

B) Pick-up Scenario


The return scenario is very similar to consumption at site scenario.


Note : Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice


Pick-up.jpg

C) Pre-delivered Stock Scenario

First we will have to un-tag the particular product which was delivered earlier from the project and then perform the normal part return.

Pre delivered.jpg

Path : Physical inventory —-> Change of Pre-delivered stock

Pre delivered 2.jpg

Note : At the end of this activity stock type ‘Pre-Delivered’ will be removed.

Then perform a normal part return notification using the following option

Part return notification.jpg

note : This New parts return notification is available if service is scoped in business configuration.


Spare Part Return scenario in service Order scenario


This scenario is not required/not supported in service order created at ‘Own Service Center’ and ‘Supplier Service Center’.


But this is only required/supported in on-site service order


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In the stock overview we can see the pick-up stock and pre-delivered stock in stock overview as shown below for on-site service order.


Purchase Order.jpg

Pick-up Scenario


Earlier you would have made actual good issue (with or without task) from delivery proposal view to a logistics area which has the logistics use Movable Storage. You have move the stock from the same to LOA of your choice


Z.jpg



Pre-delivered Stock Scenario


Unlike project stock order scenario, you don’t have to un-tag pre-delivered first but rather create a new parts return notification directly as shown below


/wp-content/uploads/2016/04/z2_939316.jpg

Once this is consistent proceed with warehouse request creation, task to complete the return delivery.

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