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Author's profile photo Jamie Langskov

SAP ONE Support Launchpad Quick Reference Guide

Hi everyone,

As you know, starting 20 April 2016, the Launchpad became the new default method for accessing SAP Support online.*  I wanted to share this Quick Reference Guide (dynamic PDF) with you to help you more easily keep track of handy links and key information about the Launchpad.

Best Regards,

Jamie Cantrell
Client Communications Manager
SAP Customer Experience

*SAP on-premise, HEC, and SuccessFactors customers now have access to the Launchpad and updated support applications.

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      Author's profile photo Joachim Rees
      Joachim Rees

      I think that's a nice overview and a good way to start if you are new to the SAP ONE Support Launchpad!

      Thanks Jamie!


      Author's profile photo Former Member
      Former Member

      Hi Jamie,

      Within the One Support Launchpad, I'm viewing a SAP note which is of Version 3. Is it possible to view V1 or 2 of the same note. In the legacy app, there used to be a drop-down at the top-left to choose a version. In the new One Support Launchpad, I'm unable to find any options. There are some scenarios where the note says, "please see if you have installed the changes in V4 and if the issue still exist, please install V6 of this note". In scenarios like this, I'm stuck because I can't see the old versions.

      If you can help me or point me to the right person who might know about this, it'll be really helpful.



      Author's profile photo Jamie Langskov
      Jamie Langskov
      Blog Post Author

      HI Aneeth,

      Let's see if Arno Helmling can answer your question for us.



      Author's profile photo Former Member
      Former Member

      Hi Jamie,

      I forgot to update this thread. I asked the same question in another thread and Arno has already answered there.



      Author's profile photo Arno Helmling
      Arno Helmling

      Hi Aneeth,

      yes, it is planned to be available with the next release

      Kind regards, Arno