[Webinar] Customer-Centric Supply Chain in a Digital Age: How Leaders are Different
Digitization is impacting everything – accelerating change, deepening insights, and enabling increasingly personalized products and services. It is a wave of transformation affecting retail, consumer and industrial businesses. New research on strategies to make the most of digitization for customer centric supply chains finds big differences between first movers, fast followers and laggards.
Join us to learn:
- How omnichannel and digitization can improve demand sensing
- The impact of how omnichannel sales work differently and what this means to supply chain
- How omnichannel fulfilment, which requires a rethinking of supply chain design, separates the best from the rest in terms of customer centric delivery against the business promise
Leaders see the connections between these three phases of customer centricity and are doing things differently with technology, process and people.
Join us on May 12th, 2016 from 11:00 – 12:00 PM EST to learn actionable next steps for supply chain executives working to sharpen their edge with customers in the digital age.