SAP released support package 6 of SAP Multichannel Foundation for Utilities and Public Sector. In addition to the existing Public Sector processes released with SP05, the following have been added:
- Creation of payments on accounts and reporting on the impact on account balances
- External administrators to create and update user profiles and privileges to enable user delegation management
- Display of existing account relationships and the creation of new ones
- Execution of name change workflow – just one example of how processes triggered by the software can be workflow enabled
- Submission of forms without user authentication
- Invoice payment with credit cards without user authentication
- Display of information on a contract object
- Attachments to be deleted as long as a form has not been submitted
- Users to search for business partners that are linked to particular role
For more information incl. videos demonstrating the new features, see SAP Innovation Discovery (to access the Innovation Discovery you need a valid S-User). In addition see SAP application help (http://help.sap.com/mcfpubsec) for configuration information.
Albrecht Weiss
SAP Solution Management Public Sector
