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Better manage the “I” in the ROI equation

Is your project off track?


If your project is over budget, not meeting milestones or struggling with poor quality there may not be enough focus on the success factors for a successful implementation.

There is no doubt that project managers have a lot to manage and track of. Don’t let the issue of the day distract you and allow you to take your eye off of leveraging good practices.

Implementation Project Success Factors

(Click on the image for better quality picture)


Use the Success Factors as a mental checklist of the various areas of the project that you need to be checking up on on any given day. As an example, when you get to the office ask yourself; is the governance process effective?, do we have any skill gaps on the team?, How is data governance coming along?, etc.

Whether using agile or waterfall methodology the good practices across these success factors are necessary to increase the chance of success. The degree to which the good practices are applied are can vary by type of methodology and/or size of the project.

Stay tuned as future blog posts will address various implementation good practices.

About the SAP’s Chief Customer Office:

The Chief Customer Office’s (CCO) mission is to help SAP’s customers achieve success. The team averages 18 years of SAP experience.  When SAP started the CCO, the team was 99% reactive. Now the CCO is 73% proactive and typically gets involved before the implementation starts. All programs the CCO provides to SAP customers are at NO CHARGE. The one criteria for engagement is that we have a cadence with the customer executive (CIO or LOB leader).

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      Author's profile photo Former Member
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      Sorry for the poor graphic. Please click on the graphic to see a better copy.