Written by Caroline Conlon
The SAP Enterprise Support & Preferred Care Ireland team is strongly supporting the SAP strategy to scale and simplify through the SAP Enterprise Support Academy’s value map program.
With a strong program management office and topic expert presence here on the Emerald Isle, we are supporting the success of this program on a global level.
SAP Enterprise Support value maps represent a new phase in the evolution of support services and IT training, delivering a new learning and support experience via social media learning maps, with access to experts and offerings designed to help customers take advantage of social media technology (SAP Jam).
Most of us know that the rules have changed and that companies now need to adopt digital technology innovation quickly to stay competitive. Value maps have been developed focusing on new digital technologies as well as common business/IT challenges and the best practices to solve them. Each objective-based learning map focuses on one topic, addressing multiple challenges therein and providing step-by-step execution guidance.