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Dear All,

Every Organization has their own implementation questionnaire defined for all SAP modules. Following is the list of sample questions. These question provide a platform for us to get into details during requirement gathering phase.

Area Sample Pre-work Questions
General Existing Legacy CMMS system and version of software
General Number of users currently using Legacy CMMS system
General Location of users – onsite/remote ( Field service Engineers if any)
Process Documentation or existing System Flowchart/Diagram of overall maintenance Process flow as it currently exists
Process Top ten key issues/challenges faced by current legacy CMMS system
Process Overview of customizations/Work-around implemented in curent legacy CMMS system to overcome key challenges
Process Are workflows enabled in current system across processes automatically?
Process Typical alerts that are provided by current solution? ( Breakdown/Predictive etc)
Process What is current process for physical inventory – is it qtrly, yearly frequency?
Process Are any of the assets tagged via barcoding or similar mechanisms? If not is that a functionality that is required?
Process What is current process in place for Asset tracking and transfer to other locations within a company?
Documentation What is level of documentation available on assets?
Documentation What is level and quality of documentation available for all aspects of maintenance and operations?
Training Are there available manuals/guides etc. for exsting system
Data Current codification structure used in existing legacy CMMS system for material master and other masters
Data Naming conventions in place for master data ( Important technical equipment
Data Sample data file with 50-100 materials
Data Number of different material types/classification
Data Available Part list, Bill of material,with all levels, tool kit etc
Data Volume of transactional data in current system. ( Maintenance orders, notificaitons etc.)
Data Is there formal process ( Approved hierarchy) for deletion of master data elements?
Data Typical data issues & integrity problems
Integration Number of other systens ubtegrated with existing legacy CMMS system.
Integration Type of integration. Bi-directional/uni-directional/Synchronus/Asynchronus
Integration Are Stores and Purchasing well integrated to the exsting CMMS system? If not what are key issues/problems?
Master Data Governance Current process for creation/approval of master data
Master Data Governance Is there any process (periodic or otherwise) for data validation/cleansing
Master Data Governance Any tools or utilities being used for master data validation?
Master Data Governance is data created on centralized level or local for each dept?
Master Data Governance Business users involved in validation of master data
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