Enterprise Resource Planning Blogs by Members
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Former Member

Dear All,

Every Organization has their own implementation questionnaire defined for all SAP modules. Following is the list of sample questions. These question provide a platform for us to get into details during requirement gathering phase.

AreaSample Pre-work Questions
GeneralExisting Legacy CMMS system and version of software
GeneralNumber of users currently using Legacy CMMS system
GeneralLocation of users - onsite/remote ( Field service Engineers if any)
ProcessDocumentation or existing System Flowchart/Diagram of overall maintenance Process flow as it currently exists
ProcessTop ten key issues/challenges faced by current legacy CMMS system
ProcessOverview of customizations/Work-around implemented in curent legacy CMMS system to overcome key challenges
ProcessAre workflows enabled in current system across processes automatically?
ProcessTypical alerts that are provided by current solution? ( Breakdown/Predictive etc)
ProcessWhat is current process for physical inventory - is it qtrly, yearly frequency?
ProcessAre any of the assets tagged via barcoding or similar mechanisms? If not is that a functionality that is required?
ProcessWhat is current process in place for Asset tracking and transfer to other locations within a company?
DocumentationWhat is level of documentation available on assets?
DocumentationWhat is level and quality of documentation available for all aspects of maintenance and operations?
TrainingAre there available manuals/guides etc. for exsting system
Data Current codification structure used in existing legacy CMMS system for material master and other masters
DataNaming conventions in place for master data ( Important technical equipment
DataSample data file with 50-100 materials
DataNumber of different material types/classification
DataAvailable Part list, Bill of material,with all levels, tool kit etc
DataVolume of transactional data in current system. ( Maintenance orders, notificaitons etc.)
DataIs there formal process ( Approved hierarchy) for deletion of master data elements?
DataTypical data issues & integrity problems
IntegrationNumber of other systens ubtegrated with existing legacy CMMS system.
IntegrationType of integration. Bi-directional/uni-directional/Synchronus/Asynchronus
IntegrationAre Stores and Purchasing well integrated to the exsting CMMS system? If not what are key issues/problems?
Master Data GovernanceCurrent process for creation/approval of master data
Master Data GovernanceIs there any process (periodic or otherwise) for data validation/cleansing
Master Data GovernanceAny tools or utilities being used for master data validation?
Master Data Governanceis data created on centralized level or local for each dept?
Master Data GovernanceBusiness users involved in validation of master data
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