As part of our SAP CCtr MSP (Mentored Study Program) we’re running a scenario based assignments each week. Part of it is to simulate connected SIP Phones to SAP CCtr (aka SAP BCM).
CCtr team recently updated the tool used for SIP Phone simulation from 3CX SIP Client to PhonerLite.
As I strugged a bit to configure and run it, I decided to share the experience with you.
Steps to install
1. Of course you’ve to download it from PhonerLite English
You’ve 2 options. Normal installation and portable version.
I like to put zero footprint on OS so I decided to go with Portable version.
2. After extracting or installing the tool, run it.
3. Program will popup the configuration options.
You’ve to provide 2 information in this step:
Proxy/Registrar: <enter your VU_AgentFrontEnd IP Address>
Realm/Domain: <enter your VU_PSTN IP Address>
always keep in mind the Ccomponent diagram (see below) to answer WHYs.
Then you’re ready to enter user details. Below are the TABs for configurations.
Don’t forget to check the Codes on CCtr side. They have to be compatible.
Now you can call an internal CCTr contacts by entering the internal number directly.