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Author's profile photo Jens Koster

SAP Jam and SAP Document Center

The perfect match: SAP Jam & SAP Document Center

SAP Jam is SAP’s collaboration platform. SAP Document Center (formerly known as SAP Mobile Documents) is the integration platform for content repositories, both for SAP and non-SAP, on-premise and cloud repositories.

So what if you could use the collaboration features of SAP Jam together with the content integration capabilities of SAP Document Center?

Guess what! It is already possible today.

SAP Jam has shipped the integration with SAP Document Center in the latest release.


This is what you can get with the integrated solution:



Using the trial of the SAP HANA Cloud Platform, you can test the solution yourself (the configuration steps will vary if you use SAP Jam and SAP Document Center in a productive environment).



SAP Document Center Account on HCP (e.g. SAP Document Center on HCP Trial)

SAP Jam Account (e.g. Jam on HCP Trial)


These are the steps that are described in this blog:


I. Setting up Trust Between SAP Jam and SAP Document Center

II. Connecting SAP Jam to SAP Document Center

III. Adding Document Center Repositories into Jam Groups

IV. Onboarding Additional Users


Please note: As SAP Mobile Documents was just recently re-branded to SAP Document Center, it will take some time until the new name will be reflected in all parts of the software.


I. Setting up Trust between SAP Jam and SAP Document Center

1. In SAP Jam, when logged in as a company administrator:

Go to the Admin menu:


2. Click on Integrations  –  SAML Local Identity Provider, in the navigation menu on the left side



3. Press Generate Key Pair if the X509 Certificate field is empty. Then click Save changes.



Leave this window open, you will need the values in “Issuer” and “X509 Certificate”.

4. In the HCP tenant admin cockpit, click on Trust in the left navigation menu

5.a) On the tab Local Service Provider, Ensure that Principal Propagation is set to Enabled

b) Note down if the Configuration Type is set to Default or Custom. Depending on this setting, you will need to use different configuration values in step            II.-4.

6. Go to tab Trusted Identity Provider and click Add Trusted Identity Provider



6a. Copy the value from the Issuer field of the Jam SAML Local IdP page to the Name field.

6b. Set the Assertion Consumer Service field to Application Root (default).

6c. Set the Single Sign-on URL field to http://<Jam_deployment_host>/saml/saml_acs. Replace <jam_deployment_host> with the DNS name the Jam deployment you are using (e.g.

6d. Leave Single Sign-on Binding as HTTP-POST, leave Signature Algorithm as SHA-1.

6e. Copy the text in the X509 Certificate field (without “—–Begin Certificate—–” and “—–End Certificate—–“) from the Jam SAML Local IdP page to the Signing Certificate field.

6f. Set User ID Source to subject.

6g. Check enabled.

It should look like this:


Do NOT set this newly created Identity Provider as Default.

II. Connecting SAP Jam to SAP Document Center


1. In SAP Jam, when logged in as a company administrator:

Go to the Admin menu:


2. Click on External Applications near the bottom of the left menu


3. Select SAP Mobile Documents (cloud version)


4. Provide a meaningful name for the connection.

For the value of the Service Document URL, copy and paste the DNS name of your SAP Document Center instance. You get this URL, when you open the Document Center / Mobile Documents Web UI (HCP Cockpit – Services – Mobile Documents – Go to Service – Copy the URL after you are logged on. Only copy the part of the URL up to …

This DNS name looks like


Now comes the “tricky” part – the Service Provider Name:


If the setting from step I. 5.b) for Configuration Type is set to Default you will need to maintain one of the following values for Service Provider Name:


Location of your HCP account Service Provider Name
Factory https://netweaver.ondemand.con
US1 (the / at the end must be there)




If the setting from step I. 5.b) for Configuration Type is set to Custom you will need to copy the Local Provider Name value from the HCP Cockpit – Trust section


and paste it into the field Service Provider Name.




The name identifier is used to define whether the Email address or the User Identifier is unique for both SAP Document Center and SAP Jam. Especially if you use the Trial, I recommend to choose the option SAP Cloud Identity User Identifier.

Now that Document Center is connected, you can select which repositories connected to Document Center should be available for your Jam instance


5. On the newly created entry select ActionManage CMIS Repositories




6. Click on Add Repository and choose Select From List



In the next screen, select the repositories you want to expose to SAP Jam



III. Adding Document Center Repositories into Jam Groups

1. Log on to your Jam Group (that you want to map Document Center content to) as a Group Administrator

In the lower left navigation menu, select Group Admin – Edit Group


2. Go to Setup


Optional: You can de-select the Content Section for the group in case you only want to access the external content in this group and skip the Jam-internal content:


3. Scroll down to SAP Mobile Documents – click Add External Folder


4. Select the folder or root level of the repository


5. Don’t forget to save the changes.


and finally 6. The content is now available in the navigation as new SAP Mobile Documents entry.



IV. On-boarding Additional Users

Adding new Users into SAP Document Center

All users need to have authorizations for both SAP Jam and SAP Document Center. When enabling the Services Jam and Document Center, by default the roles are assigned for the admin. To add additional users, you need to conduct the steps described in the blog Adding additional users to SAP Document Center.

Adding new Users into Jam


The required steps in Jam to assign the required role and add a new user are described in section Setting up new users of James Penfold’s blog Welcome to your new SAP Jam developer edition


V. Enjoy your day!

Do what you like most 🙂





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      Author's profile photo Ginger Gatling
      Ginger Gatling

      Great stuff!! THANKS, Jens!!

      Author's profile photo Former Member
      Former Member

      Excellent guide Jens! It's great to see this integration finally reach customers.

      Author's profile photo Andreas Würstle
      Andreas Würstle

      Great How-To Blog! Thanks!

      Author's profile photo Ulrich Hoffmann
      Ulrich Hoffmann

      This is a must read for everybody interested in CMIS, content management systems and integration of CMS with SAP applications.

      PS: please use the blog post ´managing user roles´ to complete the integration task, as Ginger points out below as well:

      Author's profile photo Former Member
      Former Member

      Better than the admin guide's corresponding part!

      Author's profile photo Alberto Munoz
      Alberto Munoz

      fantastic information, thanks!! 

      Author's profile photo Ginger Gatling
      Ginger Gatling

      After going through this blog I coudn't succesfully test the connection from Jam.  I had to go into the trust and add the group authorization for mobile docs discussed in this other blog:

      Could we update this blog to include add the group for all user access and adding that group in the trust settings in HCP for hte Jam tenant? Then it would be all in one blog.

      Author's profile photo Olivia Myrthue
      Olivia Myrthue

      Hello Ginger.

      I have not been able to successfully test the connection from Jam in a productive environment (could in HCP test development). Even after adding the information in the blog you link to, it is still not working :/

      Can you tell me if you have the Cloud Connector Admin role in HCP? And if that is needed in order to set up the connection properly? If you have the the User Email as the Source of The Name Identifier?

      The error message that comes up no matter what I try is "You cannot currently access "SAP Document Center Connection". Please contact your system administrator about your permissions".

      I hope you have some information to share, as there are not many places to search for help! Thanks!!

      Author's profile photo Mario Fliegner
      Mario Fliegner

      Thank you. It works great for me until point “6 Click on Add Repository and choose Select From List” of the part “II. Connecting SAP Jam to SAP Document Center”. I am able to see and to select my repository from the list. But if I try to check the connection afterwards, it always says:

      Error Accessing CMIS Server
      Error Accessing Root Folder for Repository 95fe6d99-a4dd-42a4-b553-7955a2b6ccf7

      However, it works up to point 5. For point 5 (refering to the picture above) if I just do a "Check Connection" before "Manage CMIS Repository" it says "Success" but once I've added the repository the same "Check Connection" returns with the error above. 
      I am able to access the repository via CMIS with the SAP Document Center UI (, so the connection in general seems to be ok.
      If I double check the access log on my local repository I can see the following line: - - [19/Jan/2017:15:34:18 +0100] "GET /mycms/api/-default-/public/cmis/versions/1.1/atom/type?id=cmis%3Afoldercmis%3Afolder HTTP/1.1" 404 7940

      It’s an 404. But I wonder about the value for the ID parameter. It looks strange to me:


      Could it be that there is a slash missing or that “cmis%3Afolder” is double, which should not be the case?
      Any thoughts on it what is going on and how to solve that issue?

      Author's profile photo Mark Hwang
      Mark Hwang


      I keep getting an error after creating an external application as described in section 2. I even assigned a default user group "DocCenter_User" to the identify provider as mentioned in the other blog but still got the same error.  Any help would be appreciated!



      Author's profile photo Saurav Sarkar
      Saurav Sarkar

      Hi Mark,

      Are you using Custom or Default Local service provider ?

      You need to have the local service provider selected as custom to make it work.

      Best Regards,


      Author's profile photo Mark Hwang
      Mark Hwang

      Hi Saurav,

      I changed the Trust setting to custom and the service provider name and it worked! The tutorial did not say that we could not use default; only that the service provider name would be different depending on whether custom or default was selected. Anyway, thanks so much for your help!


      Author's profile photo Mahendra Dighe
      Mahendra Dighe

      Hi All,

      Just want to know can I use SAP JAM with any other back end content management application?



      Mahendra Dighe