Skip to Content
Author's profile photo Yogesh Patel

Solution Manager 7.2 – Upgrade – II – Actual Upgrade Process

Hello Friends,

Hopefully you have read my first document Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations. Now you have your solution Manager ready to upgrade new version. ” Isn’t that exciting?” Lets begain our ride to upgrade Solution Manager

  • Install minimum support pack stack 01 in to your existing solution manager 7.1 before start upgrading to Solution manager 7.2
  • Take the good backup of your existing Solution Manager system
  • Upgrade Wily Introscope Enterprise Manager to latest version

          Upgrade Guide can be found at link below

          https://wiki.scn.sap.com/wiki/display/TechOps/IntroscopeEMUpgrade

          SAP reference Note: 797147 – Introscope Installation for SAP Customers

  • Make sure LMDB have no errors and Solution manager system verification check successfully completed.

Transaction Code: LMDB

     /wp-content/uploads/2016/03/image001_900826.png

  • Upload all System data in LMDB to SAP Support Portal

          Troubleshooting

          http://scn.sap.com/community/it-management/blog/2015/07/27/uploading-accessing-and-trouble-shooting-system-data-in-the-customer-profile-used-for-planning-changes-in-your-it-landscape

          SAP Notes:

               2002546 – CP: Direct upload of landscape data to the customer profile

               2177157 – Uploading system data in Solution Manager 7.2 SP01

               1891878 – “Upload to SAP Support Portal” in LMDB does not send data

               1784080 – System information upload from LMDB to Support Portal fails

  • Check your existing solution manager system preparation, Basic configuration and Managed system configuration up-to-date
  • Upgrade CR_CONT in SLD to latest available version

               SAP reference Note: 669669 – Update of SAP System Component Repository in SLD

               After fully synchronization completed deactivate synchronization

               Part 1

               /wp-content/uploads/2016/03/image003_900833.png

               Part 2

               /wp-content/uploads/2016/03/image004_900834.png

               Set SLD to read only mode

               /wp-content/uploads/2016/03/image005_900835.png

  • Change diagnosis agents’ authentication via certificate (SolMan SPS 11 or High)

          2013578 – Diagnostics Agent cannot connect to the Solman using certificate based method – Solman 7.10 SP11/SP12/SP13/SP14

  

          P4 Port settings

               /wp-content/uploads/2016/03/image006_900836.png

          Generate Certificate

               /wp-content/uploads/2016/03/image008_900778.png

          Before

               /wp-content/uploads/2016/03/image009_900839.png

          After

               /wp-content/uploads/2016/03/image010_900840.png

          Restart System and check all Agents are connected

          http://Javahost:port/smd/AgentAdmin

              Note: Make sure all Diagnostic agent JVM is higher that 1.6

  • Use Maintenance Planner to create stack file and download STACK Files

               /wp-content/uploads/2016/03/image011_900841.png

  • Perform Content Activation as required

               For more information, please look at: http://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+Content+Activation

               If you have use none of functionality in solution manager 7.1 you can skip “Content Activation”

                    Data and Applications Affected:

               Solution Documentation.

               Change Request Management

               Quality Gate Management

               IT Portfolio and Project Management

               Test Management

               Business Process Monitoring

  • Start SUM and Upgrade SAP Solution Manager
  • Apply Notes as per SUM list

               /wp-content/uploads/2016/03/image013_900842.png

     NW_JAVA  source Media Number : 51050526

               /wp-content/uploads/2016/03/image015_900843.png

          Note: During Deployment remove any 7.02 deploy version from JAVA calculated queue as per SAP note: 2227300

BI_MMR 7.02         

Can not upgrade

Remove

BI_UDI 7.02      

If definitely need upgrade to

BI_UDI 7.40

ETPRJSCHEDULER 7.02

If definitely need upgrade to

SAP CPS FOR NW 7.40

KM-KW_JIKS 7.02

If definitely need upgrade to

SAP CPS FOR NW 7.40

LM-TOOLS 7.02 

If definitely need upgrade to

SAP IKS 7.40

SWLIFECYCL 7.02

If definitely need upgrade to

LIFECYCLE MGMT TOOLS 7.40

CAF 7.02 

If definitely need upgrade to

SAP CAF 7.40

          SAP ABAP Components

            /wp-content/uploads/2016/03/image017_900844.png

          Perform this step prior system downtime in SUM tool (Step 5.5)

   

            /wp-content/uploads/2016/03/image020_900851.jpg

                    Execute Preprocessing for SolMan SW Maintanance:

            /wp-content/uploads/2016/03/image022_900852.jpg

                    Note: This will lock other dialog users, enable DAA Maintanance mode, unregister web services and stop all background jobs

     Now Continue till SUM Procees complete

               2016-03-06 9-15-07 AM.png

Now as you see upgrade process is completed we will move to next part of upgrade process and it is regarding Support pack stack 01 corrections.

Thank you for reading and please dont forget to provide feedback.

Yogesh Patel

Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations

Solution Manager 7.2 – Upgrade – II – Actual Upgrade Process

Solution Manager 7.2 – Upgrade – III – Dual Stack Split

Solution Manager 7.2 – Upgrade – IV – Correction After Dual Stack Split

Solution Manager 7.2 – Upgrade – V – SolMan Support Pack Stack 01 Correction

Assigned Tags

      55 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo Former Member
      Former Member

      I cannot locate DVD 51050526 on OSS/SMP.   Is that number still correct?

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      This is what you need to use :

      51050949_7

      Author's profile photo Former Member
      Former Member

      Thanks Yogesh.  One more question.  Is there some "trick" to entering more than one DVD mount point in the SUM screen?  The SUM 1.0 SP16 guide indicates that entering more than one is possible, but the SUM screen does not seem to allow entry of more than one, even though there are multiple lines available on the screen. 

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      If you give me screenshot I might able to help

      -Yogesh

      Author's profile photo Former Member
      Former Member

      SUM_screen_shot.PNG

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      I dont think you can add additional lines but you can try manually typing in to empty lines there and see.

      -Yogesh

      Author's profile photo Former Member
      Former Member

      Yes, that is the actual problem, it is not possible to type anything into any of the fields of the  already provided additional lines.  I tried to enter the DVD Type, Description, and the Mount Point, but nothing can be entered into those fields, even though they appear to be open for entry.

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      I call it SAP way... 🙂

      Author's profile photo Yuksel AKCINAR
      Yuksel AKCINAR

      Thanks for th document Yogesh.


      I will try to upgrade one of our customer's SM 7.1 SP12.

      I think your documents will help me.


      Regards,

      Yuksel AKCINAR

      Author's profile photo Basisbetriebsteam Hewlett Packard
      Basisbetriebsteam Hewlett Packard

      Hello Yogesh,

      I am unable to open
      Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations

      Could you please provide the new link, if there is any.

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      It should work now
      -Yogesh

      Author's profile photo Basisbetriebsteam Hewlett Packard
      Basisbetriebsteam Hewlett Packard

      It is now. thanks a lot!

      Author's profile photo Former Member
      Former Member

      HI Yogesh

      I cant find the location
      Configure LMDB Object Server To Deactivate as mentioned in Part 2 above.
      I have checked LMDB admin and logged online to SLD admin.
      I dont see the admin screen.

      Thanks
      Amraan

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hope link below might help

      Maintaining Content Synchronization Connections

      https://help.sap.com/saphelp_nwpi71/helpdata/en/46/2ebed51af614dce10000000a155369/content.htm?frameset=/en/46/2f42f114bc59bde10000000a155369/frameset.htm&current_toc=/en/3b/b06516e27343499a8cc3d2a264679e/plain.htm&node_id=68

      Thanks
      Yogesh

      Author's profile photo Former Member
      Former Member

      Hi Yogesh,

      Thanks for this very informative write-ups of Solman 7.2 upgrade, just noticed, the first part is not accessible (Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations). I am getting "Page not found". Hope to get the link here.

      Thank you,
      JP

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello JP,

      Someone send alert to moderator and document is set to - Need More Work - Status.

      I dont know what I am missing in there??? I have to check it in detail

      Thanks
      Yogesh

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Can you please check now?

      Author's profile photo Former Member
      Former Member

      Hi Yogesh

      When you generate the xml stack file. Will that also include the Java Dvds 51050949  ?

      I am getting the following Error in the SUM tool during Java config An error occured during the execution of Create stack from stack file of action configure.

      Service com.sap.sdt.jspm.service.specifyqueue.SpecifyQueueService failed with the following message

      Cannot construct a support package stack from file F:\Download\MP_Stack_044_.xml.

      Thanks
      Amraan

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello Amraan,

      Can you please check what files are missing in your download?

      Thanks
      Yogesh

      Author's profile photo Basisbetriebsteam Hewlett Packard
      Basisbetriebsteam Hewlett Packard

      Hello Yogesh Patel,

      We are planning to upgrade SolMan 7.1 to 7.2
      I have a doubt, as we are keeping the DB (oracle) as it is. Is TREX installation mandatory for that.
      Also, what would happen if we do not install TREX?

      -regards,
      Nitin Soni

       

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello Nitin,

      I am not too sure about your system configuration.

      But as far I know you can upgrade TREX.

      Question you need to ask is - What will happen to Indexes created by TREX?

      Thanks
      Yogesh

      Author's profile photo Former Member
      Former Member

      Hi Yogesh,

      Any idea what could be the possible solution of below error.I got during execution phase of SOLMAN 7.2 upgrade...
      Severe error(s) occurred in phase MAIN_PROFSTART/SUBMOD_PROFSTART1/MODPROF_V2BACKUP!

      Last error code set:
      File '/usr/sap/SID/SYS/profile/NO_INFO' does not exist: No such file or directory

      Thanks,

      Akki

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello Akki,

      This is SUM error. Can you please check that path exist?

      -Yogesh

      Author's profile photo Former Member
      Former Member

       

      Hi ,

       

      We have similar issue in the same phase. Have you found solution for this issue ? If  yes, can you please share what  you did to fix the issue ?

      Thanks

      Vamsi

      Author's profile photo Former Member
      Former Member

      Hi Yogesh,

       

      We have encountered the same issue. Can you please let us know the fix. SUM SP19 we have used.

      Thanks,
      Urvi

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello Urvi,

      Did you looked in to sap notes? Please search this error in SAP notes

      -Yogesh

      Author's profile photo Former Member
      Former Member

      I ran into the same error about a missing “NO_INFO” file, during an EHP8 upgrade on ERP, using SUM SP19 PL4.  Note 2314382 talks about this error, but the resolution did not resolve my error.  Since the error is referring to a non critical file that is missing, I simply created an empty “NO_INFO” file in the profile directory, and then repeated the failed step.

      My EHP8 upgrade process is still active currently, so I cannot confirm that this work-around did not cause other issues, but the SUM process has proceeded on through several other steps, so I am hopeful that the issue has been bypassed.  The note below may help others with a similar error, however.

       

      https://launchpad.support.sap.com/#/notes/2314382

       

      Regards,

      Russel Robbins

       

      Author's profile photo Maxim Afonin
      Maxim Afonin

      Did you finally manage to complete SUM with work around?

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello,

      As mentioned below by Russel this SAP notes will help you to resolve issue.

      2314382 - SUM stops in Phase PREP_INPUT/INSTANCELIST_PRE with error File '/profile/NO_INFO' does not exist: No such file or directory

      Thank you

      Yogesh

      Author's profile photo Maxim Afonin
      Maxim Afonin

      Yep i have seen it, it did not help, as it mentioned by Russel ;). I mean much probably there was an issue with initial distributed installation….

       

      In case somebody get the same error.
      I created the file with touch command (the same like Russel did), upgrade successfully  finished, with no issues, only satellite  ABAP application servers kernel was not updated, so I did it manually later on.

       

      Will be good to know what exactly is executed on this phase.

      I guess sapcpe binaries copy should be executed on this step. 

      Author's profile photo Former Member
      Former Member

      Hello,

      I had the same error in upgrade-phase

      “MAIN_PROFSTART/SUBMOD_PROFSTART1/MODPROF_V2BACKUP”

      I solved removing duplicate profile files on the main profile directory and local ERS profile directory for HA system.
      Regards,

      Agostinho Andrade

       

      Author's profile photo Mirza Baig
      Mirza Baig

       

      I am getting an error when installing SCS server. After SCS server started it fails on get process command. (GetProcessList

      FAIL: NIECONN_BROKEN (No such file or directory), NiRawRead failed in plugin_sapfrecv())

      Did you get this error? If yes how did you resolve it?

      Shahab

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello,

      No, I did not get that error.

      This might help:

      Wiki-

      https://wiki.scn.sap.com/wiki/display/SI/SAP+does+not+start

      SAP Notes -

       

      Please open question in Netweaver section if this still not resolve your issue.

       

      -Yogesh

      Author's profile photo Delia Ciurgauan
      Delia Ciurgauan

      Hello Yogesh,

      At which point of the upgrade should the SPAU adjustments be performed once SUM finishes: before or after the dual-stack split?

      Thank you,
      Delia

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Its up to you. Both way its ok.

      -Yogesh

      Author's profile photo Former Member
      Former Member

      Hi Yogesh

      Concerning

      SAP note: 2227300

      BI_MMR 7.02 Can not upgrade Remove

      we don't have the remove option in the list, only revert or deploy (during the phase Build Component) how can we have this option ?

      Thanks in advance

      Géraldine

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      I am still not able to understand your question!

      Author's profile photo Former Member
      Former Member

      Hi Yogesh,

      I have added the BI_MMR component in the queue to update to sp19 and I am facing issues in Deploy Shadow instance phase and looks like the issue is due to this package and wondering whether I can remove the package from the queue without reverting the SUM and start over again.

      Thanks

      Hari

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      I don't think that is possible.

      -Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

      Hi yogesh,

      We have solution manager 7.2 sp5 install,

      From LMDB -> Display and Edit Logical Component Groups and start "

      "

      I get:

      404   Not Found:

      Error: Requested resource does not exist.

      SAP Technology Troubleshooting Guide

       

      Details: Go to main page of this application.

       

      Is any body had this error,

      Thanks

       

       

       

       

       

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Can you please try this in SOLADM transaction code?

      Thanks

      Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      it is working

       

      BR

       

      Reza

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Thank you for the update

      -Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      Thanks to you,

      Any idea why I get this erroe:

      404   Not Found:

      Error: Requested resource does not exist.

      SAP Technology Troubleshooting Guide

      Thanks

       

      Details: Go to main page of this application.

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      If you right click on error page it will show you service path.

      Please send me that path.

      Thanks

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      The path is:

      http://server.local:50200/sap/bc/webdynpro/sap/slan_work_frame

      I had check it on sicf the service is aktiv

      Thanks

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      In such case we can try debug through F12 key on browser and see what is the error.

      Thanks

      Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      Thanks for help I will do that.

      The problem is When I try using :Display and Edit Logical Component Groups and start ”

      LMDB trying to use Java port 50200 and not 50000 abap port.

      BR

      Reza

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Hello,

      This might be the configuration issue on ABAP and JAVA connectivity.

      Can you please verify steps below

      Infrastructure Preparation >> (Step) 2.1 Define HTTP Connectivity

       

      Thank you

      Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      Thanks again for repy,

      I had check it. The configuration is correct.

      ABAP Application server using port 50000 and JAVA using 50200.

      There is just happened when i am using "Display and Edit Logical Component Groups and start"  from LMDB.

      From soladm working find with port 50000. LMDB start also in port 50000.

      Thanks

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Nice to see that everything working.

      -Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      Not every thing working 🙁

      I Have still problem when i am using “Display and Edit Logical Component Groups and start”  from LMDB. Url using 50200 and not 50000.

      Br

      Reza

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      Please check LMDB system data and System profiles of your solution manager ABAP + JAVA

      You can also look through document below

      https://blogs.sap.com/2016/09/13/part-4-sap-solution-manager-72-sr1-sps03-04-new-client-profile-parameters-ume/

      Thank you

      Yogesh

      Author's profile photo Reza Ejersbo
      Reza Ejersbo

       

      Hi Yogesh,

      I had seen this blog. We had done this part. Where can I check LMDB system data?

      Thanks BR

       

      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      LMDB TCode will take you to Technical system data in LMDB.