Yogesh Patel

March 4, 2016 6 minute read

Solution Manager 7.2 – Upgrade – II – Actual Upgrade Process

Hello Friends,

Hopefully you have read my first document Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations. Now you have your solution Manager ready to upgrade new version. ” Isn’t that exciting?” Lets begain our ride to upgrade Solution Manager

Install minimum support pack stack 01 in to your existing solution manager 7.1 before start upgrading to Solution manager 7.2

Take the good backup of your existing Solution Manager system

Upgrade Wily Introscope Enterprise Manager to latest version

Upgrade Guide can be found at link below

https://wiki.scn.sap.com/wiki/display/TechOps/IntroscopeEMUpgrade

SAP reference Note: 797147 – Introscope Installation for SAP Customers

Make sure LMDB have no errors and Solution manager system verification check successfully completed.

Transaction Code: LMDB

Upload all System data in LMDB to SAP Support Portal

Troubleshooting

http://scn.sap.com/community/it-management/blog/2015/07/27/uploading-accessing-and-trouble-shooting-system-data-in-the-customer-profile-used-for-planning-changes-in-your-it-landscape

SAP Notes:

2002546 – CP: Direct upload of landscape data to the customer profile

2177157 – Uploading system data in Solution Manager 7.2 SP01

1891878 – “Upload to SAP Support Portal” in LMDB does not send data

1784080 – System information upload from LMDB to Support Portal fails

Check your existing solution manager system preparation, Basic configuration and Managed system configuration up-to-date

Upgrade CR_CONT in SLD to latest available version

SAP reference Note: 669669 – Update of SAP System Component Repository in SLD

After fully synchronization completed deactivate synchronization

Part 1

Part 2

Set SLD to read only mode

Change diagnosis agents’ authentication via certificate (SolMan SPS 11 or High)

2013578 – Diagnostics Agent cannot connect to the Solman using certificate based method – Solman 7.10 SP11/SP12/SP13/SP14

P4 Port settings

Generate Certificate

Before

After

Restart System and check all Agents are connected

http://Javahost:port/smd/AgentAdmin

Note: Make sure all Diagnostic agent JVM is higher that 1.6

Use Maintenance Planner to create stack file and download STACK Files

Perform Content Activation as required

For more information, please look at: http://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+7.2+Content+Activation

If you have use none of functionality in solution manager 7.1 you can skip “Content Activation”

Data and Applications Affected:

Solution Documentation.

Change Request Management

Quality Gate Management

IT Portfolio and Project Management

Test Management

Business Process Monitoring

Start SUM and Upgrade SAP Solution Manager

Apply Notes as per SUM list

NW_JAVA source Media Number : 51050526

Note: During Deployment remove any 7.02 deploy version from JAVA calculated queue as per SAP note: 2227300

BI_MMR 7.02	Can not upgrade	Remove
BI_UDI 7.02	If definitely need upgrade to	BI_UDI 7.40
ETPRJSCHEDULER 7.02	If definitely need upgrade to	SAP CPS FOR NW 7.40
KM-KW_JIKS 7.02	If definitely need upgrade to	SAP CPS FOR NW 7.40
LM-TOOLS 7.02	If definitely need upgrade to	SAP IKS 7.40
SWLIFECYCL 7.02	If definitely need upgrade to	LIFECYCLE MGMT TOOLS 7.40
CAF 7.02	If definitely need upgrade to	SAP CAF 7.40

SAP ABAP Components

Perform this step prior system downtime in SUM tool (Step 5.5)

Execute Preprocessing for SolMan SW Maintanance:

Note: This will lock other dialog users, enable DAA Maintanance mode, unregister web services and stop all background jobs

Now Continue till SUM Procees complete

Now as you see upgrade process is completed we will move to next part of upgrade process and it is regarding Support pack stack 01 corrections.

Thank you for reading and please dont forget to provide feedback.

Yogesh Patel

Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations

Solution Manager 7.2 – Upgrade – II – Actual Upgrade Process

Solution Manager 7.2 – Upgrade – III – Dual Stack Split

Solution Manager 7.2 – Upgrade – IV – Correction After Dual Stack Split

Solution Manager 7.2 – Upgrade – V – SolMan Support Pack Stack 01 Correction

55 Comments

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Former Member

May 24, 2016 at 5:57 pm

I cannot locate DVD 51050526 on OSS/SMP. Is that number still correct?

Yogesh Patel

Blog Post Author

May 24, 2016 at 8:00 pm

This is what you need to use :

51050949_7

Former Member

May 26, 2016 at 2:55 pm

Thanks Yogesh. One more question. Is there some "trick" to entering more than one DVD mount point in the SUM screen? The SUM 1.0 SP16 guide indicates that entering more than one is possible, but the SUM screen does not seem to allow entry of more than one, even though there are multiple lines available on the screen.

Yogesh Patel

Blog Post Author

May 26, 2016 at 3:22 pm

If you give me screenshot I might able to help

-Yogesh

Former Member

May 26, 2016 at 3:37 pm

Yogesh Patel

Blog Post Author

May 26, 2016 at 4:14 pm

I dont think you can add additional lines but you can try manually typing in to empty lines there and see.

-Yogesh

Former Member

May 26, 2016 at 4:28 pm

Yes, that is the actual problem, it is not possible to type anything into any of the fields of the already provided additional lines. I tried to enter the DVD Type, Description, and the Mount Point, but nothing can be entered into those fields, even though they appear to be open for entry.

Yogesh Patel

Blog Post Author

May 26, 2016 at 4:32 pm

I call it SAP way... 🙂

Yüksel Akçinar

August 4, 2016 at 1:34 pm

Thanks for th document Yogesh.

I will try to upgrade one of our customer's SM 7.1 SP12.

I think your documents will help me.

Regards,

Yuksel AKCINAR

Basisbetriebsteam Hewlett Packard

October 21, 2016 at 6:18 am

Hello Yogesh,

I am unable to open
Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations

Could you please provide the new link, if there is any.

Yogesh Patel

Blog Post Author

October 21, 2016 at 8:06 pm

It should work now
-Yogesh

Basisbetriebsteam Hewlett Packard

October 24, 2016 at 9:28 am

It is now. thanks a lot!

Former Member

November 8, 2016 at 5:00 pm

HI Yogesh

I cant find the location
Configure LMDB Object Server To Deactivate as mentioned in Part 2 above.
I have checked LMDB admin and logged online to SLD admin.
I dont see the admin screen.

Thanks
Amraan

Yogesh Patel

Blog Post Author

November 8, 2016 at 7:06 pm

Hope link below might help

Maintaining Content Synchronization Connections

https://help.sap.com/saphelp_nwpi71/helpdata/en/46/2ebed51af614dce10000000a155369/content.htm?frameset=/en/46/2f42f114bc59bde10000000a155369/frameset.htm&current_toc=/en/3b/b06516e27343499a8cc3d2a264679e/plain.htm&node_id=68

Thanks
Yogesh

Former Member

November 17, 2016 at 8:05 am

Hi Yogesh,

Thanks for this very informative write-ups of Solman 7.2 upgrade, just noticed, the first part is not accessible (Solution Manager 7.2 – Upgrade – I – Technical Checks and Preparations). I am getting "Page not found". Hope to get the link here.

Thank you,
JP

Yogesh Patel

Blog Post Author

November 17, 2016 at 3:49 pm

Hello JP,

Someone send alert to moderator and document is set to - Need More Work - Status.

I dont know what I am missing in there??? I have to check it in detail

Thanks
Yogesh

Yogesh Patel

Blog Post Author

November 17, 2016 at 4:14 pm

Can you please check now?

Former Member

November 18, 2016 at 3:08 pm

Hi Yogesh

When you generate the xml stack file. Will that also include the Java Dvds 51050949 ?

I am getting the following Error in the SUM tool during Java config An error occured during the execution of Create stack from stack file of action configure.

Service com.sap.sdt.jspm.service.specifyqueue.SpecifyQueueService failed with the following message

Cannot construct a support package stack from file F:\Download\MP_Stack_044_.xml.

Thanks
Amraan

Yogesh Patel

Blog Post Author

November 18, 2016 at 3:44 pm

Hello Amraan,

Can you please check what files are missing in your download?

Thanks
Yogesh

Basisbetriebsteam Hewlett Packard

November 25, 2016 at 7:08 am

Hello Yogesh Patel,

We are planning to upgrade SolMan 7.1 to 7.2
I have a doubt, as we are keeping the DB (oracle) as it is. Is TREX installation mandatory for that.
Also, what would happen if we do not install TREX?

-regards,
Nitin Soni

Yogesh Patel

Blog Post Author

November 28, 2016 at 3:02 pm

Hello Nitin,

I am not too sure about your system configuration.

But as far I know you can upgrade TREX.

Question you need to ask is - What will happen to Indexes created by TREX?

Thanks
Yogesh

Former Member

March 29, 2017 at 7:07 pm

Hi Yogesh,

Any idea what could be the possible solution of below error.I got during execution phase of SOLMAN 7.2 upgrade...
Severe error(s) occurred in phase MAIN_PROFSTART/SUBMOD_PROFSTART1/MODPROF_V2BACKUP!

Last error code set:
File '/usr/sap/SID/SYS/profile/NO_INFO' does not exist: No such file or directory

Thanks,

Akki

Yogesh Patel

Blog Post Author

March 30, 2017 at 4:52 pm

Hello Akki,

This is SUM error. Can you please check that path exist?

-Yogesh

Former Member

April 5, 2017 at 7:26 am

Hi ,

We have similar issue in the same phase. Have you found solution for this issue ? If yes, can you please share what you did to fix the issue ?

Thanks

Vamsi

Former Member

April 17, 2017 at 6:30 am

Hi Yogesh,

We have encountered the same issue. Can you please let us know the fix. SUM SP19 we have used.

Thanks,
Urvi

Yogesh Patel

Blog Post Author

April 17, 2017 at 3:24 pm

Hello Urvi,

Did you looked in to sap notes? Please search this error in SAP notes

-Yogesh

Former Member

April 20, 2017 at 6:35 pm

I ran into the same error about a missing “NO_INFO” file, during an EHP8 upgrade on ERP, using SUM SP19 PL4. Note 2314382 talks about this error, but the resolution did not resolve my error. Since the error is referring to a non critical file that is missing, I simply created an empty “NO_INFO” file in the profile directory, and then repeated the failed step.

My EHP8 upgrade process is still active currently, so I cannot confirm that this work-around did not cause other issues, but the SUM process has proceeded on through several other steps, so I am hopeful that the issue has been bypassed. The note below may help others with a similar error, however.

https://launchpad.support.sap.com/#/notes/2314382

Regards,

Russel Robbins

Maxim AFONIN

April 20, 2017 at 7:09 pm

Did you finally manage to complete SUM with work around?

Yogesh Patel

Blog Post Author

April 21, 2017 at 2:02 pm

Hello,

As mentioned below by Russel this SAP notes will help you to resolve issue.

2314382 - SUM stops in Phase PREP_INPUT/INSTANCELIST_PRE with error File '/profile/NO_INFO' does not exist: No such file or directory

Thank you

Yogesh

Maxim AFONIN

April 27, 2017 at 12:35 pm

Yep i have seen it, it did not help, as it mentioned by Russel ;). I mean much probably there was an issue with initial distributed installation….

In case somebody get the same error.
I created the file with touch command (the same like Russel did), upgrade successfully finished, with no issues, only satellite ABAP application servers kernel was not updated, so I did it manually later on.

Will be good to know what exactly is executed on this phase.

I guess sapcpe binaries copy should be executed on this step.

Former Member

June 24, 2017 at 3:42 am

Hello,

I had the same error in upgrade-phase

“MAIN_PROFSTART/SUBMOD_PROFSTART1/MODPROF_V2BACKUP”

I solved removing duplicate profile files on the main profile directory and local ERS profile directory for HA system.
Regards,

Agostinho Andrade

Mirza Baig

April 25, 2017 at 8:32 pm

I am getting an error when installing SCS server. After SCS server started it fails on get process command. (GetProcessList

FAIL: NIECONN_BROKEN (No such file or directory), NiRawRead failed in plugin_sapfrecv())

Did you get this error? If yes how did you resolve it?

Shahab

Yogesh Patel

Blog Post Author

April 25, 2017 at 8:34 pm

Hello,

No, I did not get that error.

This might help:

Wiki-

https://wiki.scn.sap.com/wiki/display/SI/SAP+does+not+start

SAP Notes -

2208264 - Sapstartsrv - Soap_bind failed

2396062 - sapcontrol fails with "Connection reset by peer"

Please open question in Netweaver section if this still not resolve your issue.

-Yogesh

Delia Ciurgauan

May 15, 2017 at 2:03 pm

Hello Yogesh,

At which point of the upgrade should the SPAU adjustments be performed once SUM finishes: before or after the dual-stack split?

Thank you,
Delia

Yogesh Patel

Blog Post Author

May 15, 2017 at 2:59 pm

Its up to you. Both way its ok.

-Yogesh

Former Member

July 17, 2017 at 4:56 pm

Hi Yogesh

Concerning

SAP note: 2227300

BI_MMR 7.02

Can not upgrade

Remove

we don't have the remove option in the list, only revert or deploy (during the phase Build Component) how can we have this option ?

Thanks in advance

Géraldine

Yogesh Patel

Blog Post Author

July 17, 2017 at 5:51 pm

I am still not able to understand your question!

Former Member

July 25, 2017 at 6:05 pm

Hi Yogesh,

I have added the BI_MMR component in the queue to update to sp19 and I am facing issues in Deploy Shadow instance phase and looks like the issue is due to this package and wondering whether I can remove the package from the queue without reverting the SUM and start over again.

Thanks

Hari

Yogesh Patel

Blog Post Author

July 25, 2017 at 7:00 pm

I don't think that is possible.

-Yogesh

Reza Ejersbo

October 18, 2017 at 1:12 pm

Hi yogesh,

We have solution manager 7.2 sp5 install,

From LMDB -> Display and Edit Logical Component Groups and start "

Create/ Delete Logical Component Groups within Solution Administration

I get:

404 Not Found:

Error: Requested resource does not exist.

SAP Technology Troubleshooting Guide

Details: Go to main page of this application.

Is any body had this error,

Thanks

Yogesh Patel

Blog Post Author

October 18, 2017 at 2:32 pm

Can you please try this in SOLADM transaction code?

Thanks

Yogesh

Reza Ejersbo

October 18, 2017 at 3:27 pm

it is working

Reza

Yogesh Patel

Blog Post Author

October 18, 2017 at 3:29 pm

Thank you for the update

-Yogesh

Reza Ejersbo

October 18, 2017 at 3:50 pm

Thanks to you,

Any idea why I get this erroe:

404 Not Found:

Error: Requested resource does not exist.

SAP Technology Troubleshooting Guide

Thanks

Details: Go to main page of this application.

Yogesh Patel

Blog Post Author

October 18, 2017 at 3:55 pm

If you right click on error page it will show you service path.

Please send me that path.

Thanks

Reza Ejersbo

October 18, 2017 at 4:31 pm

The path is:

http://server.local:50200/sap/bc/webdynpro/sap/slan_work_frame

I had check it on sicf the service is aktiv

Thanks

Yogesh Patel

Blog Post Author

October 18, 2017 at 4:52 pm

In such case we can try debug through F12 key on browser and see what is the error.

Thanks

Yogesh

Reza Ejersbo

October 18, 2017 at 7:00 pm

Thanks for help I will do that.

The problem is When I try using :Display and Edit Logical Component Groups and start ”

LMDB trying to use Java port 50200 and not 50000 abap port.

Reza

Yogesh Patel

Blog Post Author

October 18, 2017 at 7:48 pm

Hello,

This might be the configuration issue on ABAP and JAVA connectivity.

Can you please verify steps below

Infrastructure Preparation >> (Step) 2.1 Define HTTP Connectivity

Thank you

Yogesh

Reza Ejersbo

October 18, 2017 at 8:44 pm

Thanks again for repy,

I had check it. The configuration is correct.

ABAP Application server using port 50000 and JAVA using 50200.

There is just happened when i am using "Display and Edit Logical Component Groups and start" from LMDB.

From soladm working find with port 50000. LMDB start also in port 50000.

Thanks

Yogesh Patel

Blog Post Author

October 18, 2017 at 8:59 pm

Nice to see that everything working.

-Yogesh

Reza Ejersbo

October 19, 2017 at 7:01 am

Not every thing working 🙁

I Have still problem when i am using “Display and Edit Logical Component Groups and start” from LMDB. Url using 50200 and not 50000.

Reza

Yogesh Patel

Blog Post Author

October 19, 2017 at 2:30 pm

Please check LMDB system data and System profiles of your solution manager ABAP + JAVA

You can also look through document below

https://blogs.sap.com/2016/09/13/part-4-sap-solution-manager-72-sr1-sps03-04-new-client-profile-parameters-ume/

Thank you

Yogesh

Reza Ejersbo

October 20, 2017 at 1:52 pm

Hi Yogesh,

I had seen this blog. We had done this part. Where can I check LMDB system data?

Thanks BR

Yogesh Patel

Blog Post Author

October 20, 2017 at 3:05 pm

LMDB TCode will take you to Technical system data in LMDB.

Solution Manager 7.2 – Upgrade – II – Actual Upgrade Process

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