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Author's profile photo Malin Liden

SAP Community Experience Team Update

Dear SAP Community,

Nothing is constant but change and today I´d like to share that Jeanne Carboni is leaving the Community Experience team on April 1 to pursue another opportunity in the SAP family. Jeanne has been with this team since October 2010, in many ways shaping the culture of the SAP Community we know today. Under her leadership SCN grew from 19 to 25.4 million unique visitors a year, making it the most visited SAP digital property.

SAP Community is THE place to have conversations with other SAP professionals, and that will not change! In the social and digital economy, community becomes an even more strategic asset, not just for a company, but also for the members, customers and partners. A strong community is a competitive advantage for an entire ecosystem.

To ensure business continuity for this critical function I have asked Gali Kling Schneider to take over the responsibility for the Community Experience team as the interim lead, while we are recruiting to backfill Jeanne’s position. Gali is no stranger to the team or the SAP Community, she has been in this space for almost 10 years and is a trusted and respected leader in the area of community management. She´s been instrumental in establishing the formal moderation processes and governance that make SCN one of the best run communities on the planet. I could not think of a better person to lead the team through this transition and am personally excited about working with her in this capacity.

We have an exciting year ahead of us, with the launch of the new community experience and a strong belief in the opportunity for the SAP Community to be a very strategic driver for a world class SAP Experience!

Please join me in thanking Jeanne for her contributions to the SAP Community and wishing her all the best for her new role in the SAP presales organization where she´ll lead enablement programs for SAP Solution Engineers. Community does not know organizational borders, its glue is passion. There is no doubt that Jeanne has a lot of passion for the SAP Community so we are counting on her not to be a stranger! Please also join me in thanking Gali for stepping up to lead the team in this critical part of our journey towards the next generation SAP Community!

Warm regards,


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      Author's profile photo Matt Fraser
      Matt Fraser

      Congratulations to Jeanne! We'll miss her, but I am sure she will be highly successful in her new organization and bring the same passion there that she did for us.

      And congratulations to Gali -- we'll be in good hands!

      Author's profile photo Jelena Perfiljeva
      Jelena Perfiljeva

      Congratulations and best wishes to Jeanne in her new job!

      At the same time I'm super-happy to see Gali filling in, yay! 🙂

      Author's profile photo Jason Cao
      Jason Cao

      I'm going to miss you Jeanne! Congratulations to you as well! 🙂 Glad to hear Gali will be taking on this important role during the transition.

      Author's profile photo Colleen Hebbert
      Colleen Hebbert

      🙁 😥 She's leaving

      😐 She's not leaving SAP (still leaving us)

      🙂 😎 That I've had the chance to "work" with her and be part of the same community she  belongs to

      Good luck in your new role Jeanne. Happy to hear Gali is here for the interim 🙂

      Author's profile photo Lakshmipathi Ganesan
      Lakshmipathi Ganesan

      Best wishes to Jeanne and Welcome back Gali

      Author's profile photo Gali Kling Schneider
      Gali Kling Schneider

      I have been lucky to have Jeanne as a manager these last few years. She is a true 'people' person suited to community and has taught me a lot!

      While I will miss her too, I wish Jeanne Carboni only the best in her new role and am very happy she is staying within our SAP family.


      PS Thank you for the interim lead support all!! 😳

      Author's profile photo Matthias Steiner
      Matthias Steiner

      Good to know that Jeanne is not leaving SAP ... and there could be no better successor than Gali.

      To ensure business continuity for this critical function I have asked Gali Kling Schneider to take over the responsibility for the Community Engagement team as the interim lead, while we are recruiting to backfill Jeanne’s position.

      If I were you I'd consider striking through the interim part... you'll find no better suited person for the job! 😉

      Author's profile photo Malin Liden
      Malin Liden
      Blog Post Author

      🙂 Great to see all the support for Gali, I agree she is a superstar!

      Author's profile photo Colleen Hebbert
      Colleen Hebbert

      Job application criterion - must demonstrate engagement with and obtain respect from the community 😆

      Author's profile photo Tom Cenens
      Tom Cenens

      Thanks Jeanne! Good luck on your new mission.

      Happy to see Gali is taking up this role while we're on our way to the new community

      Author's profile photo Michael Appleby
      Michael Appleby

      Jeanne's contributions have made the SCN into a vibrant, impactful place where answers can be found and friends made.  We can only hope we can move forward with all the insights and guidance that she has provided over the years still present in our minds.  Good luck with your new role and don't think we won't miss you tremendously!

      Cheers, Mike

      Author's profile photo Jyoti Prakash
      Jyoti Prakash

      All the very best Jeanne Carboni.

      Best Wishes,


      Author's profile photo Idrees Mohammed
      Idrees Mohammed

      All the best