C4C Academy – SAP Cloud for Customer – February 2016 Release Education Content

Dear Community,

It is with immense pleasure and a deep sense of gratitude that we present to you detailed education collateral that you can leverage to learn about and better understand the SAP Cloud for Customer – February 2016 Release enhancements.

The C4C for LoB Sales enhancements education content is outlined below:

• Talk about the Leads & Opportunities enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Activity, Visit, Route, Survey, Promotion enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Quote & Product Lists enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Order enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Territory Management & Business Partners enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Marketing enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Analytics enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Mobility enhancements made to C4C for LoB Sales (VIDEO)

The C4C for LoB Service enhancements education content is outlined below:

• Talk about Social Engagement and Workflow enhancements made to C4C for LoB Service (VIDEO)
• Talk about the Resource Scheduler, ECC integration enhancements made to C4C for LoB Service (VIDEO)
• Talk about the Installed Base & Registered Products, Maintenance Plans, Contracts enhancements made to C4C for LoB Service (VIDEO)
• Talk about the Time Reporting, Mobile offline enhancements made to C4C for LoB Service (VIDEO)

The C4C for Industry enhancements education content is outlined below:

• Talk about the specific enhancements made to C4C for the Utilities Industry (VIDEO)

The C4C Platform & Integration enhancements education content is outlined below:

• Talk about the Language Adaptation and Org Model enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the Platform, Administrator Adaptation Tools enhancements made to C4C for LoB Sales (VIDEO)
• Talk about the User Interaction enhancements made to C4C (VIDEO)
• Talk about the Data Workbench enhancements made to C4C for Cloud to Cloud Integration (VIDEO)
• Talk about the OData Explorer and OData Console enhancements made to C4C for Cloud to Cloud Integration (VIDEO)
• Talk about S/4 HANA, Hybris Marketing, ERP, CRM, SAP Business One enhancements made to C4C for OnPremise Integration (VIDEO)

• Talk about the Knowledge Management enhancements made to C4C (VIDEO)

The comprehensive presentation outlining the complete February 2016 release deliverables is available at this link.

Remember to leverage the SAP Jam app on your mobile device to access all of this content conveniently in any and every situation to consume information, talk about and explain SAP Cloud for Customer.

We hope you are able to leverage all the content outlined above to comprehensively inform yourself about the C4C – February 2016 Software-as-a-Service release and leverage your learning to inform your prospects, customers and the wider ecosystem.

Thank you for your time, attention and engagement,

Your SAP Cloud for Customer SCN Community Team

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