Issue:

SU01 User ID Search results incomplete

Replication steps:

T-Code SU01 > F4 > Wild card User ID search eg: *reddy

Search results are showing only 1 user although 3 user’s exist in the system

Example:

Search Results:

1REDDY

Users in system:

1REDDY

2REDDY

3REDDY

Cause:

After a client copy the table USR21 contains data inconsistencies, users without a USR21 entry are not displayed in the search help.

Resolution:

Run report RSADRCK2 to fix these inconsistencies.

Procedure:

T-Code: SE38 > RSADRCK2 > Execute (screenshot steps: 1-3)

First run with Test run ‘X’ to verify the missing users exist (screenshot steps: 4-5)

Rerun without Test run option to fix the inconsistencies (screenshot steps: 6-7)

Now your search results should display all the users.

Screenshot:

2-12-2016 9-06-45 AM.png

Regards,

Raj Kumar Reddy

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