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Author's profile photo Ginger Gatling

SAP Jam Basics 101: Private folders

Recently a colleague provided the following scenario:

The colleague is in a marketing organization and marketing has several external agents/companies with whom the marketing group works and collaborates.   They have an external group setup where they have invited the various external stakeholders.   Within the group, there are documents everyone can share, and others that should only be shared with certain agencies.    The question was how to create certain content that only certain agencies collaborate on.   For example, assume there is a Agency A working with the marketing department on branding and Agency B working with the marketing department on news stories.    The request was to have content for only Agency A and content for only Agency B within the same group, where there is also shared content for both agencies.

It was private folders to the rescue!  You can read about private folders in the Jam user guide.  In this specific example, the marketing group created a private folder from the main content page and gave access to specific group members.  Creating a private folder is an option from the main content area.  Hint:  You cannot create a private folder within a public folder.


This folder was created for Agency A, and one member of the group was granted access.


Various content was added to the room, in this example there is a document on branding guidelines.


This means when the user with access to the folder goes to the room, they can access the content.    When another user goes to the room, they cannot even see the folder.  In the screenshot below we are in the room, but cannot see this folder (for demonstration, we created a new group and ensured only the private folder was in the group).


This solution met the requirement of the marketing team.

Are you using private folders?  If so, please share with us the how and the why!

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      Author's profile photo David Broughton
      David Broughton

      Thank you for this blog. Our JAM site has several groups to which I belong.  Some have both the New Folder & New Private Folder options; others only have the former.  Can you tell me how to resolve the missing "New Private Folder" option for my JAM group?  I have been given admin privs and still do not see it...


      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      HI David

      A private folder cannot be created in a standard folder.  So, if you are at the top branch, you can select "New Private Folder".  Whereas, if you go into any folder that is not private, the "New Private Folder" option will not be available.  So, start from the root of the content and you should be OK.

      Let me know if this works for you.



      Author's profile photo Former Member
      Former Member

      Hi Ginger - thanks for this post.

      How do I turn-off the privacy I had originally used on a content folder which I no longer need?


      Author's profile photo Christian Happel
      Christian Happel

      So far you can't change the type of a folder. Instead you can move the content of the private folder into a public folder, in case you don't need the privacy any longer.

      Author's profile photo Arun Rajamani
      Arun Rajamani

      Can we revert back a private folder to Public ?