I’m implementing the new interfaces between ECC and C4C.
I’m having the following blocking error message: ID mapping for external value (ID of customer in ECC) missing.
If I go in application and user management –> edit id mapping for integration –>mapping of ERP account the mapping is missing.
This mapping should be done automatically based upon a rule, right?
If yes, could somebody tell me what is this rule?
How can I solve this issue?