In an information system, every action, to carry out an activity of the implemented process, should be guided by a basic element: the key indicator of performance.
For this indicator, or this information, is reliable, has credibility, the process generating the information must be robust, consistent in his own nature.
Therefore. if we want the decision-making of any person is within a manageable risk, the information systems used should have a core philosophy: to credit the information with quality assurance.
And how will the information be credited by those who use it for making a decision?
Through operational process maturity in all functions that collaborate fully, creating a continuous interaction bond and adding value to the agreed results.
Without it, the system will not be profitable