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End user /Agents working on web UI with any of the transactions or pulling up business partner some time if they leave the screen idle will lead to time out hence losing of the data or need to rework hence this functionality will help to overcome this scenario.

We need to implement SAP NOTE – 2119701 which has again following pre-requisite notes needs to taken care 2092893, 2096030, 2097954, 2098586


1.Below screen shot shows the “times out limit” option available on the right hand side top corner before “Personalize” option.


SAP CRM1.png

2.Screen shot below shows the small window popping up as “Session Time Out Warning”

SAP CRM2.png

3.Once the time limit reached system ask for option “Restart” or “Offline Access”

Restart Option – Will reload the page to Business roles selection screen

Offline Access – Will keep alive on the same page

SAP CRM3.png

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