Symptom: Trying to cluster 2 servers together using proper method of creating new SIA on BI Server 2 pointing it to same CMS DB as BI server 1. unable to start the BI Server 2 Node Servers.


Error: The Server Intelligence Agent for this server is unavailable 


Reproducing the Issue:


Environment :

  • Windows 2008 64 bit –BI Server 1, Windows 2008 – BI Server 2
  • SAP BusinessObjects BI Platform 4.1 Support Pack 5 (Version: 14.1.5.1501)
  • Microsoft SQL Server 2008

Cause: Microsoft The issues is with the TCP/IP local host issue.



Resolution:


  1. Add the local ip address to WINDOWS\system32\drivers\etc\hosts file.
  2. Login to the Central Management Console(CMC) -> Servers -> Nodes -> Select Node-2
  3. Double click on AdaptiveJobServer and select IP Address and assign the local ip address of BI Server-2 in the below mentioned image.
  4. Restart the SIA of BI Server-2  in Central Configuration Manager (CCM).
  5. The Server in the nodes-2 will start automatically.

Regards,

Akhilesh Kiran.


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