Installed Bases (also called I-Objects) are used in Charm and ITSM. They are generated for each client in all systems configured in Solution Manager. When a change occurs to a system that is significant enough, Solution Manager will automatically generate a new Ibase component for the system. This can cause confusion for end users as they dont know when Ibase to select when creating a change in Charm or a ticket in ITSM.
In order to prevent this from occurring you can deactivate the automatic generation of the Ibases. The background job REFRESH_ADMIN_DATA_FROM_SUPPORT is the job that generates these Ibases. In this post we will be deactivating the automatic Ibase Generation in Solution Manager 7.1.
Once this is complete you will have to manually create new Ibases if required, using Transaction IB_GEN.
Follow the steps below to deactivate the auto generation.
1. Enter Transaction DNO_CUST04
2. Select Field IB_GEN_AUTO
3. Enter an X under the field IB_GEN_AUTO
4. Select Save
5. Save change to a transport
6. Transport to Production Solution Manager
