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New (Nov 2016): MCF on S/4 HANA
SAP Multichannel Foundation for Utilities and Public Sector is now available on SAP S/4HANA 1610 
MCF Support Packages (SPs) on SAP Business Suite for Utilities


Mobile app SAP Self-Service for Utilities
SAP Self-Service for Utilities (SAP SSU) 1.0 mobile app for Android and Apple is now available (June 2014)
MCF Support Packages on SAP Business Suite for Public Sector


  • Tables show only such support packages (SPs) that comprise new features. You can find a complete (and always updated) list of all SPs in the Product Availability Matrix (PAM) on SAP Support Portal (, search for Multichannel and go to tab Support Package Stacks:

  • MCF was released for the utiltites industry first (with SP 00), and subsequently for Public Sector (with SP 04)
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