SPLASH - providing valuable feedback

[SergioG_TX]

In this blog post, I wanted to share my experience with using the SPLASH tool, specifically how to create a Study. The reason I wanted to share this is because in the several projects I have worked on this year as well as in others in the past, I have had live demo sessions which are effective, however, I believe that SPLASH Survey's would have saved me some time in development prior to the demo itself. A few times in the demos, the feedback we received was minor but crucial to the UAT. Further, I think that if I had used a tool such as Splash prior to the demo, I would have been at a better place and saved a few days of development for those minor, cosmetic things that usually the Business is not content with but require more iterations from the developers to tweak.

First of all, It is important to know that BUILD and SPLASH are currently not for GA - I had to create a beta account at https://www.experiencesplash.com/splashapp/ and provide my information in order to receive access to the beta version of the tool. I am very impressed with what is there so far!

Once I created an account and acknowledge the confirmation email, I was able to start on my first SPLASH project. I selected the Study (Survey) because as I mentioned before, It is something we (developers) have to on every project and get feedback from business. It does not matter which technology it is or even what field you come from. Getting feedback is a very important and fundamental step on successful project deliveries.

here are the steps to create a survey and send out the link for users to provide feedback.

1) create project

2) create survey

3) provide title for survey

4) upload some screenshots - In my case I am using people here but it could be wireframes or actual project screenshots

(drag and drop into screen - I have hidden the faces of some people purposely)

5) once pictures are uploaded, publish - notice that if survey is published, then it cannot be edit.

6) once published, SPLASH will provide a link that can be sent out to access the study or also you can provide email addresses that will receive the survey.

after receiving the survey, I provided some feedback for some of the pictures, such as the ones below

as seen on these screenshots, I have provided some feedback and also within the feedback you may be able to see the comment as well as the icon (face) to see the mood of the comment.

more than just sending out surveys, I believe this tool has more to offer such as advanced feedback prior to finalizing a project, mood feedback based on some of the icons, and most importantly, this tool could be used for more than just SAP projects. I think we have received a great tool to get feedback on reporting, DB artifacts, UIs, etc. This tool is very easy to use and follow for non-technical users as well as if we needed to provide feedback from tech leads into the development team.

I look forward to hearing from others, how they are using SPLASH and hopefully others can also benefit from this small post.