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Author's profile photo Nagesh Caparthy

Step by Step Guide to Setup HCI-DS Agent On Premise

In this series of blog, I have captured the screens and the process of setting up the HCI-DS. This blog is targeted for first time users who are new to HCI-DS. At the bottom, I have added HCI DS Product details. When I started to use, HCI Data Services Agent 1.0.9 (build 1962) on which I had many issue to setup the datastore connections. With the latest release on Data Services Agent 1.0.10 (build 2102), the connections works much more smooth and easy.

We shall understand the following details in this blog:

  1. Set by Step Guide to Setup HCI-DS Agent On Premise
  2. Understanding HCI Web UI
  3. Extract data from SuccessFators to FileFormat (.csv) using HCIds  

Pre-perquisites:

  1. Admin Access to HCI Web UI
  2. Admin access to HCI DS Agent
  3. Access to Succeess Factors in you want to configure it

  1. 1. Setup HCI-DS Agent – You may Download the agent in case you dont have it. Please refer to PAM for Server OS requirements.

Once you download it, all you need to do is just right click and select “Run as Administrator”. You should be able to see the following screen:

Picture1.png

Ensure you do not close this window. You will be able to see the screen as below. 

Picture2.png

Select the installation path. In my case I have installed in D drive and used the standard ports. The Username and Password should of the System on which you are installing the HCI-DS. Click Install.

Picture3.png

It will start installing the following components:

Configuring environment

Generating certificates

Configuring internal database

Create an event to purge SQLA log files

Creating repositories

Configuring job server

Upgrading adapters

Starting agent service

[Installation Log]

D:\HCI Data Services Agent\log\Install_2015.12.09.05.49.36.log

[Summary]

Success: Installing files

Success: Configuring environment

Success: Generating certificates

Success: Configuring internal database

Success: Create an event to purge SQLA log files

Success: Creating repositories

Success: Configuring job server

Success: Upgrading adapters

Success: Starting agent service

Completed successfully.

Picture4.png

In case of any issues you can look at the installation log file as listed above. Now click on finish and the HCI-DS gives you an option to configure the SAP DS Agent, Click Yes.

Picture5.png

At this stage we need to get the Configuration Agent file from HCI Web UI. Go to our HCI WebUI URL and login with your details. Navigate to Agents tab as below.

Picture6.png

Click on New Agent, Enter the agent details “Name”, Description which is optional. Based on your requirements you may either create a new group or add the agent to the existing group. Click on Next.

Picture7.png

In this screen you will be able to see the option to Download “Configuration File”, click on it to.

Picture8.png

Once the file is downloaded, click on close.

Picture9.png

Now Copy the file which is downloaded, Go to the system where you are installing your HCI DS Agent and paste on your desktop. Now, open the HCI DS Agent configuration screen, You need to enter the HCI Web UI user name(email id), password and select the agent configuration file path.

Picture10.png

Picture11.png

Picture12.png

In case you have a proxy, please add the proxy server details and then click on upload. I my case I do not have a proxy system. You will see a pop up with the following message, click on Yes.

Picture13.png

The Agent should upload and restart successfully.

Picture14.png

Picture15.png

Once the Agent is restarted, get back to your HCI DS Web UI Scree, you should still see the Red symbol which indicate that the server has not connected yet. Click on the Refresh button next to “New Agent”

Picture17.png


You should be able to see the Green status with all the Version and connection details as below.

Picture18.png

You have now successfully installed the HCI DS Agent and connected to HCI Web UI. In the next blog we shall discuss about creating a HCI Web UI and its operations.

To know more about the HCI Product, you may look at the blog

SAP HANA Cloud Integration for Data Services – an ASUG Webcast

SAP HCI Product RoadMap

Regards,

Nagesh

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      28 Comments
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      Author's profile photo Former Member
      Former Member

      Hallo Nagesh,

      Nice blog.I am new to HCI.I have SAP ERP System .Do i need to Install DS agent on ERP system or any PC and try to access it?

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Biral,

      Thanks for the query.

      You can do it on any PC. If on a VPN, ensure there are no port blocks.

      Regards,

      Nagesh

      Author's profile photo Former Member
      Former Member

      Hi Nagesh,

      Thank  very much you. So you mean if anybody in company want to use HCI ,can install DS agent on own laptop and need follow below process to use HCI.Would it   be possible i install  DS and prepare environment on server (e.g SAP ERP on SUSE 11) and use by everybody.Coud you please elaborate steps?That would be great help for me.HCI glane.png

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Yes, it is certainly possible to install on a Server and this would be the recommended approach as well.

      Once the agent is configured, you can add users in the Administrator tab and assign the required roles for others to get access.

      Please refer to my other blog Understanding HCI Data Store Web UI.

      With regards to SUSE OS, I have not tested it. Please check PAM before you do the installation.

      Regards,

      Nagesh

      Author's profile photo Former Member
      Former Member

      thank you Nagesh.Excellent!

      Author's profile photo Former Member
      Former Member

      Hello Nagesh,

      I am trying to test Odata in HCI but i am getting error.Below are the screenshots and configuration i made by seeing Video from SAP HANA Academy - HCI Data Services: OData Datastore - YouTube     

      odata hci.png

      /wp-content/uploads/2016/09/odata_1028820.png

      odata errro.png

      Author's profile photo Former Member
      Former Member

      Any Suggestion please!

      Author's profile photo Rizz Siddiqui
      Rizz Siddiqui

      Hi,

      I have installed and configured SAP HCI DS agent and created Data store..But now  SAP HCI DS agent is showing Down so I can not import new table and all. Apart from this DS agent is showing red instead of green.

      please help me out ..

      Regards,

       

       

      Author's profile photo Ahmad Siddiqui
      Ahmad Siddiqui

      Hi Nagesh,

       

      I am getting SAP DS agent Down ..I have tried to reinstall SAP DS agent and trying to reconfigure it but is still failing.

      Please guide.

       

      Author's profile photo Vignesh Jeyabalan
      Vignesh Jeyabalan

      Hi Nagesh,

      I am unable to configure the agent. The first time when i install the agent and configure it closes automatically after entering the details , but doesn't open back. when i try to configure the agent the second time i am getting the below error.

      Thanks in Advance.

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Did you see what the log says?

      Regards,
      Nagesh
       

      Author's profile photo Vignesh Jeyabalan
      Vignesh Jeyabalan

      Yes Nagesh this was because the second time when i was executing the agent i was not running it as Administrator ….

      Now when I provide all the details and click on upload the agent doesn’t restarts but just closes., when i check the logs i see the certificate successfully generated. But in HCI the agent status is still not green.

      Any guess on what could be the issue ???

      The Version of Agent i am using is : DSODAGENT11P_6-10012291  

      This is Log generated..

      [Oct 14, 2016 16:09:27] INFO : Loading.. from DSConfig
      [Oct 14, 2016 16:09:27] INFO : AgentDirectories.dirCount : 1
      [Oct 14, 2016 16:09:27] INFO : AgentDirectories.dir1 : C:/ProgramData/SAP/DataServicesAgent/workspace
      [Oct 14, 2016 16:10:20] INFO : Is Agent Service running, return value:false
      [Oct 14, 2016 16:10:20] INFO : Config file content :
      [Oct 14, 2016 16:10:20] INFO : <?xml version=”1.0″ encoding=”UTF-8″?><configuration><agent>VIG</agent><organization>removed by me</organization><dataloader>https://hcids.hana.ondemand.com/DSoD/agentmanager/data_loader</dataloader><agentmanager>https://hcids.hana.ondemand.com/DSoD/agentmanager</agentmanager><dsod>https://hcids.hana.ondemand.com/DSoD</dsod><ssl>true</ssl><timeout>20</timeout><deployment>NEO</deployment></configuration&gt;
      [Oct 14, 2016 16:10:20] INFO : agent : VIG
      [Oct 14, 2016 16:10:20] INFO : organization : removed by me
      [Oct 14, 2016 16:10:20] INFO : dataloader : https://hcids.hana.ondemand.com/DSoD/agentmanager/data_loader
      [Oct 14, 2016 16:10:20] INFO : agentmanager : https://hcids.hana.ondemand.com/DSoD/agentmanager
      [Oct 14, 2016 16:10:20] INFO : dsod : https://hcids.hana.ondemand.com/DSoD
      [Oct 14, 2016 16:10:20] INFO : ssl : true
      [Oct 14, 2016 16:10:20] INFO : timeout : 20
      [Oct 14, 2016 16:10:20] INFO : deployment : NEO
      [Oct 14, 2016 16:10:20] INFO : running generate_dsod_agent_keys.bat
      [Oct 14, 2016 16:10:20] INFO : Agent Name = VIG
      [Oct 14, 2016 16:10:20] INFO : Org Id = removed by me
      [Oct 14, 2016 16:10:20] INFO : UTC timestamp = 161014102520Z
      [Oct 14, 2016 16:10:20] INFO : Execute Command: “generate_dsod_agent_keys.bat VIG”
      [Oct 14, 2016 16:10:21] INFO : Working directory: C:\Program Files\SAP\DataServicesAgent\bin
      [Oct 14, 2016 16:10:21] INFO : Return Code: 0
      [Oct 14, 2016 16:10:21] INFO : running generate_dsod_agent_keys.bat…Done
      [Oct 14, 2016 16:10:23] INFO :
      Using the following for upload certificates:
      [Oct 14, 2016 16:10:23] INFO : dsodBaseUrl = https://hcids.hana.ondemand.com/DSoD
      [Oct 14, 2016 16:10:23] INFO : certFile = C:\Program Files\SAP\DataServicesAgent\ssl\dsod_agent\dsod_agent.crt
      [Oct 14, 2016 16:10:23] INFO : tenantAdminUser = removed by me
      [Oct 14, 2016 16:10:23] INFO : orgGuid = removed by me
      [Oct 14, 2016 16:10:23] INFO : deployment = NEO

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      The logs are not much helpful. Can you please post this as a question to see if others can suggest on this.

      Regards,
      Nagesh
       

      Author's profile photo Vignesh Jeyabalan
      Vignesh Jeyabalan

      Hi Nagesh,

      Could you Please provide some information on the concepts behind how the communication between the agent and HCI takes place ??

      Is there any prerequisites that needs to be taken care before configuring the agent ??

      Did you provide the proxy details while configuring the agent ?

      Thanks in advance
      Vignesh J

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Vignesh,

      You can find the details in the link below:

      http://help.sap.com/cloudintegration

      Any further questions or issues. Please raise a new thread.

      Regards,
      Nagesh
       

      Author's profile photo Former Member
      Former Member

      Hallo Nagesh,

      If customer has 3 System (e.g ERP,CRM,BW  or more),then what will be possiblity to install SAP Data Service Agent?I dont find in official guide clearly where to install data Service Agent.

      thanks

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Biral,

      I guess you have to setup 1 to 1. I have not much explored on this scenario. Please post a question to hear from experts.

      Regards,
      Nagesh
       

      Author's profile photo MOHD SIRAJUDDIN
      MOHD SIRAJUDDIN

      Hi Nagesh,

      We are trying to integrate BW-HCI-DS-C4C to bring customer key figure data into C4C from BW by using C4C OData service we have done below setup.

      1. Configured agent setup.
      2. Done configuration in HCI-DS by using C4C Custom OData URL.

      But we are getting below error in HCI-DS while running a job.

      Kindly help in this issue.

      Regards,
      Siraj.

       

       

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Siraj,

      Please post question about the same. From the screen I see that the adapter is not started. May be the folks on the open forum can give more details about it.

      Regards,

      Nagesh

      Author's profile photo Pablo Casanova
      Pablo Casanova

      Hi nagesh, what is the recommended hardware for such installation?

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Pablo,

       

      To get started, we can run it with a minimum of 4gb RAM, 2core processors and approximately 10gb of HD size.

       

      You can refer to product availability matrix -: https://support.sap.com/content/dam/library/ssp/infopages/pam-essentials/TIP/PAM_SAP_HANA_CLOUD_INTEGRATION_DS.pdf

      Hope this helps.

      Regards,

      Nagesh

       

       

      Author's profile photo Pablo Casanova
      Pablo Casanova

      Thanks!!

      Author's profile photo Former Member
      Former Member

      Hi, we are having some disconnection and agent seems to be red, after a restart of agent host It gets fixed, is there a way to send am alert by mail or by any other way to be able to restart it asap? thanks.

      Author's profile photo Nagesh Caparthy
      Nagesh Caparthy
      Blog Post Author

      Hi Joze,

      I have not see any such option by default. Please post your question on the forum, hope someone could answer your question.

      Regards,

      Nagesh

       

      Author's profile photo Former Member
      Former Member

      It seems there is a way, mark Receive Downtime notifications in the Agent Settings.

       

      Author's profile photo Rizz Siddiqui
      Rizz Siddiqui

      Hi,

      I am also getting HCI DS agent Down and showing red ..please let me know hot to make it green..please help me out ..

      2nd ..I was installed HCI ds on my local system and getting the issue of DS agent down again found the same thing when I opened it through other system.

       

      please help me the step ..I am quite new in the SAP HCI DS.

       

      Regards,

      Author's profile photo Former Member
      Former Member

      Is Agent installed on-premises just for the purpose of secure connectivity to SAP HANA Cloud OR is there more to its purposes?

      Author's profile photo Ahmad Siddiqui
      Ahmad Siddiqui

      Hi Nagesh,

      I am getting issue while connecting SAP ECC ..

      Please advise..

       

      Test failed for the default configuration 'default' of datastore: 'KP':
      Cannot connect to SAP Applications datastore <> using host <12.350.2.311>, client <400>, user <STEP>, and system number <04: CRFC error: RFC_COMMUNICATION_FAILURE-
      LOCATION CPIC (TCP/IP) on local host with Unicode
      ERROR partner '12.350.2.311:3304' not reached
      TIME Mon Nov 26 18:24:38 2018
      RELEASE 721
      COMPONENT NI (network interface)
      VERSION 40
      RC -10
      MODULE nixxi.cpp
      LINE 3283
      DETAIL NiPConnect2: '12.350.2.311:3304
      SYSTEM CALL connect
      ERRNO 10060
      ERRNO TEXT WSAETIMEDOUT: Connection timed out
      COUNTER 34
      [SAP Partner]>. Please make sure the SAP server is running and the login information is correct.

       

      Thanks ..