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Repository sync is not updating GRACUSERCONN

Some customers are experiencing the following issue after upgrade to GRC 10.1 SP 10 and SP11:

 

Despite repository sync job is completed without any dumps the table GRACUSERCONN is not updated,

 

To solve this issue implement SAP Notes below

 

2221261 – Code changes in repository sync for performance improvement

 

2168872 – Inconsistent entries in table GRACUSER and GRACUSERCONN

 

 

2256786 – All data for Portal Users not updated in Repository Sync

 

 

IF the issue still persists follow the steps in SAP Note below:

2253834 – Repository sync collection of corrections

 

For missing user type in GRACUSERCONN please implement SAP Note below:

 

2250690 – Some Portal Users missing in Repository Sync

 

2259378 – Repository Sync issue with expired and locked users – plugin

 

Regards

 

Rafael Guimbala

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