Skip to Content
Author's profile photo Ludek Uher

How to use the new search on SCN

The title of this blog makes me cringe, even though, yes I wrote it. E.g.; I’ve never read a word on how to search using Google, yet I am able to do so. Unfortunately, searching SCN is not as intuitive so here are a few pointers. As part of this introduction, I’d like to say that find.sap.com is in Beta and improvements are coming. Just gives a bit of time 🙂

To start, use the search box in the top right corner:

/wp-content/uploads/2015/11/search1_840149.png

Use simple terms. For example in the above screenshot, if I am searching for information regarding Crystal Reports, I’d use ‘Crystal parameter’ as my initial search string for an issue with parameters. Your next screen will look like this:

/wp-content/uploads/2015/11/search2_840150.png

Note that the “SOURCE” is SAP Community Network. This is because the search originated on the SAP Community Network (SCN). Next thing to note is that there is a “Type” heading that includes Discussions, Documents, Blogs, Video and Pages. Apparently “pages” are actually wikis(!?). Not sure why this is not called Wiki…

Another confusion is the header “Asset Type”. I am not able to explain why “Asset Type” and “Type” have the same content; Discussion Forum, Collaboration Document and Blog. It is cool that “Asset Type” also contains Tutorial and Articles (Yeas I know, I know; What’s an Article?).

Next thing to notice is that there are no KBAs. This is because KBAs are not part of SCN (not that wikis are either, but let’s gloss over that detail). Anyhow, how do we then get KBAs? Well, in this case, to get a KBA you will have to go to Find.SAP.com and enter your search term there:

/wp-content/uploads/2015/11/search3_840151.png

Hit the <Search> button and your next screen will look like this:

/wp-content/uploads/2015/11/search4_840152.png

Notice that under the “SOURCE” heading, in addition to SAP Community Network, you have “sap service marketplace”, “Business Center”, “SAP.com” and “SAP Help Portal”.  Yeah, but where are those KBAs? Well, those familiar with “sap service marketplace” know that this is where the KBAs originate. E.g.; hit on the “sap service marketplace” link and voila:

/wp-content/uploads/2015/11/search5_840153.png

Another way to get at the KBA if you know it’s number is to enter the number in the search box in the SCN Space and select “Search all of SAP” from the drop down:

/wp-content/uploads/2015/11/search6_844790.png

Now, if you would still prefer to use the old SCN search you can use this URL to do your searches:

http://search.sap.com/ui/?scn=#query=

NOTE: I have no idea how long the above URL will work, so use with care.

Our take aways are:

    1. It is pretty tough to get all knowledge sources by using the SCN search box.
    2. Better to go outside of SCN and do your searches on Find.SAP.com.
    3. Remember that to get the list of KBAs, you have to click on the “sap service marketplace”.

Assigned tags

      6 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo Former Member
      Former Member

      Is there no way to do advanced filtering such as having the ability to only search discussions in the "SAP Crystal Reports" spaces like the previous search had.  It seems like this "New" method limits the ability to search specific sub-spaces.

      Author's profile photo Ludek Uher
      Ludek Uher
      Blog Post Author

      Just go to Find.SAP.com. Enter your search term. On the screen that comes up - on the right side, fine "Type" heading. And "Discussions" are one of the types.

      Author's profile photo Former Member
      Former Member

      There is a a difference in the amount of filters available Now My Point is I cannot Filter the "Discussions" further down like you use to be able to.. Thankfully "http://search.sap.com/..  is still available.. see below for difference

      scn+search.jpg

      Author's profile photo Dell Stinnett-Christy
      Dell Stinnett-Christy

      And I haven't found anywhere that pulls up support notes from a search except search.sap.com.  find.sap.com makes me log in, but doesn't find any notes and the "Search for a Solution" section is also not showing any notes either, even though I'm logged in.

      -Dell

      Author's profile photo Ludek Uher
      Ludek Uher
      Blog Post Author

      Hi Dell - yup, that is being worked on, as well as other things... Stop me here or I will get in trouble LOL

      Author's profile photo Dell Stinnett-Christy
      Dell Stinnett-Christy

      Thanks Ludek!  😆