Ongoing SAP improves SAP product versions customers are using today. These improvements get delivered as Support Notes and Support Packages. Especially improvements in the CRM area might be useful as well for SAP Solution Manager as IT Service Management and Change Request Management are based on CRM.
E.g. Improvements that are delivered
with BBPCRM 701 0014 SAPKU70114
or with WEBCUIF 701 0014 SAPK-70114INWEBCUIF
are as well available in SAP Solution Manager 7.1 Support Package Stack 14.
The Improvement Finder helps you discover improvements delivered through SAP’s Customer Connection program.
For SAP Solution Manager 7.1 those improvements are available or can be enabled, which are delivered through customer connection program for CRM 7.0 Enhancement Package 1.
In the following some new CRM basic features that might be interesting. Including the information with which SAP Note and SAP Solution Manager Support Package they get delivered and where more information can be found.
Overview
Description | SAP Note | SP Min. | Delivered with SP |
Attachment Icon in Business Transaction Search Applications | SP03 | SP14 | |
Multi-Column Sorting on Tables | SP11 | ? | |
Drag and drop functionality in content management | SP10 | ? | |
Common field labeling - Provide a comprehensive user guide on how to change labels in CRM | |||
Logo customizable per Business Role | SP03 | SP13 | |
Change history: Display changes for a specific timeframe in business transactions | SP03 | SP13 | |
Conditional formatting of the table cells | SP03 | SP12 | |
Improvement of Recent Items functionality | SP03 | SP10 |
Details
Attachment Icon in Business Transaction Search Applications
SAP Note 2141594
Indicator if an attachment is assigned to the transaction header.
Applicable as of SAP Solution Manager 7.1 SP03
Delivered with SAP Solution Manager 7.1 SP14
Add the following Middleware parameter (Transaction R3AC6):
| Key: | CRMRF |
| Parameter Name: | RESULT_LIST_ATTACHMENT_FLAG |
| Param. Value: | X |
Adapt relevant views using the UI Configuration Tool, so that the new attribute Attachment is part of the active UI configurations:
Multi-Column Sorting on Tables
SAP Note 2131434
Enables users to do multiple sorts on a table.
Applicable as of SAP Solution Manager 7.1 SP11
Delivered with WEBCUIF 701 SAPK-70115INWEBCUIF
Available out of the box (after SAP Note / Support Package implementation).
Details about usage of these functionalities see Multisorting-How-To Guide attached to SAP Note 2131434
Drag and drop functionality in content management
SAP Note 2161423
Users can drag and drop files into the 'Attachments' assignment block. They can also drag and drop multiple files at once.
Applicable as of SAP Solution Manager 7.1 SP10
Delivered with BBPCRM 701 SAPKU70115
Available out of the box (after SAP Note / Support Package implementation).
Common field labeling - Provide a comprehensive user guide on how to change labels in CRM
SAP Note 2133755
Guidance for
- Renaming Items in the Navigation Bar
using Business Role customizing or Navigation Bar customizing - Changing the title of a Page/View
using transaction SOTR_EDIT - Changing Item Labels
via configuration of the view or via Design layer
Logo customizable per Business Role
SAP Note 2023680
The Business Role customizing has been enhanced that a different logo for each Business Role can be defined and assigned.
Applicable as of SAP Solution Manager 7.1 SP03
Delivered with SAP Solution Manager 7.1 SP13
Configuration:
- IMG activity Define Icons
IMG:
Customer Relationship Management
-> UI Framework
-> UI Framework Definition
-> Skins and Icons
-> Define Icons - Assign Icon to Business Role
Change history: Display changes for a specific timeframe in business transactions
SAP Note 2013500
Assignment block Change History is enhanced by a new button Display Period.
Applicable as of SAP Solution Manager 7.1 SP03
Delivered with SAP Solution Manager 7.1 SP13
Available out of the box (after SAP Note / Support Package implementation).
Conditional formatting of the table cells
SAP Note 1937399
Enablement of different background colors for cells of a table.
Applicable as of SAP Solution Manager 7.1 SP03
Delivered with SAP Solution Manager 7.1 SP12
Configuration:
Implementation at P_GETTER method of the search page view controller.
Details see Table Cell Background Colorization How-To Guide.pdf attached to SAP Note 1937399.
Improvement of Recent Items functionality
SAP Note 1769401
Enhanced customizable settings for the users and administrations to the Recent Items feature.
Applicable as of SAP Solution Manager 7.1 SP03
Delivered with SAP Solution Manager 7.1 SP10
Available out of the box (after SAP Note / Support Package implementation).
Usage see Backend Personalization – How to Guide attached to SAP Note 1769401.
- SAP Managed Tags:
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