SAP Cloud for Customer Professional Services solution is a “Lead-to-Bid” solution for Professional Services companies which can be used to arrive at much more accurate opportunity value which will result in more reliable bids and eventually, more profitable projects. This solution offers a seamless integration* between SAP Cloud for Customer Opportunity & SAP Commercial Project Management Master Project and, enables searching for easy identification of previously profitable customers and successful opportunities for them, projects related to these opportunities, their status, issues & profitability. These projects can then be referred for detailed value calculation for similar new opportunities, which will result in more accurate bids
The 1511 Professional Services Industry solution gives the user more control on Status Synchronization between C4C and CPM. User can also include the Past engaged contacts from the previous projects. Using KPIs the Account Manager can also assess the KPIs needed for the Project.
Below are the “What’s New for Professional Services from 1511”
1. Status Synchronization : The status of the Opportunity/Project can be changed automatically by making either the Project or Opportunity as the Leading Object.
2. Attributes Synchronization : The Opportunity Key attributes are now available in the CPM Project
3. Past Engagements : Add Contacts from the previous engaged Projects