On Friday I attended ITM219, what is new with ITSM and ChaRM.  I wished I watched this recording first

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Figure 1: Source: SAP

Solution Manager 7.1 SP15 will be a correction package; not much new functionality

“New shining star” is Solution Manager 7.2

Ramp-up version is end of year

End ramp-up Q2 2016

Solution Manager 7.2 is here to stay – main code line

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Figure 2: Source: SAP

Figure 2 shows the development priorities, with renewal of all UI’s

SAPUI5 and Fiori, and provide API’s based on these

Plan to replace native mobile apps – will be retired and replace with SAPUI5 capabilities to make device neutral

Dashboard topics – have dashboards based on classical web templates in 7.1

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Figure 3: Source: SAP

If you see 7.1, had workcenters

Then had navigation of workcenters

Now more efficient with a Fiori Launchpad

Translate workcenters to Launchpad

A special shell/frame to unify applications

Not blindly transfer application to UI5 – try to unify applications

WebDynpro will contain configuration

Display like functionality will be in SAPUI5

Plan to offer hybrid support, with footprint in cloud increasing with customers

On-premise innovations are supported, including S/4 HANA

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Figure 4: Source: SAP

OCC is Operations Control Center

Provide functionality at the same position in the screen to ensure a unified user experience

On the left, is a toolbar – create incidents, notifications, alert inbox, guided procedure

On the top, tabs

Breadcrumbs help navigation

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Figure 5: Source: SAP

Figure 5 shows personalizable views

You can define your own tabs/views

You are given a library of views and you can arrange however you like

You can hide standard tabs

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Figure 6: Source: SAP

No separation between alerting, monitoring and reporting

In 7.1 did not have a unified UI

In 7.1 monitoring used flash, reporting in Web templates

Now using SAPUI5 and can embed

Analytics are still in BW

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Figure 7: Source: SAP

All the applications will be migrated

Dashboard Strategy

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Figure 8: Source: SAP

Access to data and customers are building their own dashboards

SAP tries to come up with answers that you do custom development

Embed analytics in the applications itself

Before it was separated using web templates

SAP provides predefined views that you can configure yourself

Cross application dashboard – see alerts with tickets – for this they built dashboard builder – KPI’s from different areas to build a dashboard

SAP Design Studio dashboards can be built as well

Can download KPI catalog information from the cloud portal

For Max Attention customers there is a dashboard factory

Data is available by BEx queries or OData Services

Can use standard BI tools to build dashboards


To learn more about hybrid features, please watch the rest of the recording

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