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Author's profile photo Lauren McMullen

SAP Predictive Maintenance & Service (PdMS)

The SAP Predictive Maintenance & Service (PdMS) mission at Customer Innovation & Strategic Projects is two-fold: co-innovation and productization. We are actively engaged in customer co-innovation projects and planning to release a new set of standard business applications that operationalize machine learning and enable maintenance operators, engineers, and data scientists to receive issue notifications, explore root causes, visualize sensor data, track issues, and take action. We have also developed the PdMS Foundation and the native HANA time series. Together, these make it easier and faster to meet the business needs and use cases of our customers and deploy production ready systems.

In a typical customer co-innovation project, the team works with customers to prioritize challenges, define use cases, and build the technical foundation that fuses and mines sensor and business data. Once the foundation is in place, along with the ability to get insights, the business benefits can begin to be realized. For example, the system generates a derived signal that a product on the production line will likely fail the quality standard. Action can be taken in real-time to analyze root cause and fix the issue. Additionally, informed decisions can be made to create work activities and optimize maintenance schedules, order spare parts, improve product quality, or decide whether it’s best to repair, replace, or refurbish parts. The benefits can be impactful, such as less downtime, quality and productivity improvements, engineering improvements, getting the right parts to the right place at the right time, and more.

The tools used for predictive analytics and real-time results include: R, Python and SAP Predictive Analytics 2.2 including SAP Expert Analytics, SAP Automated Analytics, and SAP Lumira.

The technology used is the SAP HANA Platform including: PdMS foundation, SAP HANA R Integration, HANA spatial, Predictive Analysis Library, and SAP HANA Text Analysis.

Data types and sources are typically a combination of transaction, unstructured, machine, HADOOP, real-time, location, and other app data; e.g., 4M work orders, 3M notifications, 6B sensor readings, and 1.2M machine components.

To learn more about Predictive Maintenance and Service solutions and co-innovation, please contact

Please add yourself to the Influence Council to provide input on the new standard applications being developed.

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      Author's profile photo Khaleelurrehman Dawoodsaheb Badeghar
      Khaleelurrehman Dawoodsaheb Badeghar

      Hello PdMS Gurus,

      When I sync an equipment from PdMS with Thing Modeler I get error

      "Payload validations exception". Any help would be highly appreciated.

      Thanks and Regards


      Author's profile photo Nicolas Renkamp
      Nicolas Renkamp

      Hi Khaleel,


      if this is the first Equipment you sync, can you add at least one Attribute Group or one Indicator Group to the Equipment (through Equ. Template or Model Template)?

      If the issue persists, please open a BCP Ticket.



      Author's profile photo Ravikumar Rathinasamy
      Ravikumar Rathinasamy

      Hello All

      In PDMS Analytics view not showing any data.Its keep on running but not showing. Please let me know any setup I need to do to see this view




      Author's profile photo Lauren McMullen
      Lauren McMullen
      Blog Post Author

      Hi Ravikumar – Thanks for your note. Would it be possible to send me an email that includes the link you are using and navigation path to the screen with the issue? I have an idea but would like to confirm it’s the same you are referring to.