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Author's profile photo Karthik S J

Offering the best-in-class Trial experience in SAP Digital for Customer Engagement (D4C)

SAP is breaking new ground by offering a whole new way for customers to try out its digital software. We recognize that going digital is more than accepting credit card payment online – It means re-thinking how you design and offer products and services to customers. One of the initiatives we have undertaken in the Digital transformation journey is offering a best-in-class trial experience. According to a 2012 Totango SaaS benchmark survey of 550 B2B SaaS companies, 44% offer a free online trial and 41% offer a 30 day free trial. If you are in the digital software business and not offering a free trial – you may want to re-think your digital strategy.

Ok so you got a 30 day free online trial but what makes the SAP D4C trial experience unique?

  • From Purchase to Production in less than 15 minutes: All this without talking to anyone from SAP. Seriously? You bet. You could go from, I want to try right now to I am in the system now within minutes – not weeks.


  • All trial tenants are are private, productive instances:  No sharing of data with other users in the same tenant.


  • Seamless transition from try to buy: Use the sample data, delete it, and start all over again. Whatever your trial usage is, there is no switching cost when going from the trial to paid version.


  • Easy, personalized on-boarding:  in-product guided tours that walk you through the product.


  • Experience the real Product: All trial tenants comes pre-loaded with sample data for a better trial experience so you can make a more informed decision to purchase.


  • Invite your team members to try out the solution: It is as easy as going to Settings à Users à Invite User


  • Watch out for product tips and tricks in your inbox: Get maximum value out of your trial



         Go try SAP Digital for Customer Engagement (D4C) today.

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      Author's profile photo Former Member
      Former Member

      Hi Karthik,

      Nice blog... But how do you get the free trial for this. I always login to and from there i will not be able to check out any trial version.

      Can you brief on from where to check out the free trial.

      Best Regards,


      Author's profile photo Karthik S J
      Karthik S J
      Blog Post Author

      Hi Azaz,

      Thank you. Keep in mind that SAP Store is available only in certain countries.We are working on making the free trial available in more countries.

      If you are in a supported country, you should be able to see this,

      10-12-2015 9-25-37 AM.png



      Author's profile photo Kavindra Joshi
      Kavindra Joshi

      Hi Karthik ,

      I was about to say better late than never. Then I read your statement it is not available in all countries. While I might not be "capable" to understand the same , can you check if your competitors also follow the same policy ? As far as and zoho are concerned , its not the same. I have test piloted them as an individual and have run the same for a month.Strangely SAP decides to it the old fashioned way.Trust me this would be a major roadblock for real digital for customer engagement.


      Footnote : I was able to raise a request and I am awaiting email confirmation to run this.

      Author's profile photo Karthik S J
      Karthik S J
      Blog Post Author

      Hi Kavindra,

      Thanks for signing up for the D4C trial. As we want to offer the same trial experience globally , it is being launched in phases.