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As you’ve seen in the previous article the SAP ONE Support Launchpad is available now and is providing new and improved applications.


With the access to the new Launchpad, you will soon be able to use the new User Management Application, which provides an improved experience for super administrators while managing their S-Users.


The application, which can be accessed via the “User Management” Launchpad tile, provides both new functionality and all of the current functions that super administrators will recognise. A more simplified, clear interface throughout the application helps to make the entire process more user-friendly and streamlined for all requests. The application’s layout also benefits from a consistent look-and-feel with other applications on the Launchpad.


As you can see in the image below, the application instantly provides complete visibility of all users including active, requested and deleted users in your company. Super Administrators will also benefit from a concise view of each S-Users’ details, providing a user management solution that is easy to utilize. The process for the requesting and deleting S-User ids is also simplified and more intuitive.


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Increased search functionality throughout the application allows the administrator the ability to search and narrow their results for users using increased search criteria (as shown in the image below).  Administrators can also customize which columns are displayed in the user list.


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The new User Management Application also makes the previously complex process of granting of authorisations to users much more intuitive and straight forward.  Administrators will see a full list of authorisations; and, with a single click, authorisations can be easily switched on and off (as show in the image below). The addition of pop-up status information will provide the administrator increased transparency on the status of their user requests. Granting authorisation requests per installations and customer numbers and any requests for multiple users has become a much easier process with the new application


Ready to try it out?  The Launchpad is now live for you to use – Click Here.




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6 Comments

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  1. Hanne Larsen

    Thank you for the insight of this new interface for our customers – well written and I’m looking forward to see this live for our customers 🙂

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