How do you know when software is hampering your growth? One clue is that you find yourself doing manual workarounds to key business processes. Another is that you can’t get the answers you need without an act of Congress (and we know how rare those are these days).
That’s what happened to BioDerm Inc., a Largo, Florida-based medical device company. Because the company operated two different databases – QuickBooks for financials, warehousing, and manufacturing and Act! for CRM – Byron Dyke, BioDerm CFO, found himself spending three weeks after the close of every month just reconciling inventory and getting financials out. “We tried importing records into QuickBooks,” he says, “but it really didn’t work very well.” The company had no budget for IT hardware, software, and staffing. So they looked for a cloud-based ERP application. That search led them to SAP Business ByDesign and SAP Partner, Navigator.
One Solution for Everything
“SAP Business ByDesign came up as the one solution that would handle everything we needed to handle,” says Dyke. “It’s got the marketing capabilities, it’s got the CRM capabilities, and the inter-company capabilities. There was no other product out there that had that kind of coverage.”
The Advantages of the Cloud
For BioDerm, a cloud-based ERP was essential. “The cloud has several advantages,” Dyke says. “It’s much less expensive, much less hardware-intensive, and much less labor-intensive to implement. And you can get so much more value for your money than trying to put in a huge networking system, and hiring an IT staff. We have basically one person that handles all of SAP Business ByDesign.”
Faster and Easier
Since using SAP Business ByDesign, BioDerm has doubled its revenue. Financial statements are now generated two days after the close of the month. And inventory management is far easier. “It’s been a pleasure not to have to go out and do physical inventories, and to not have to go in and edit spreadsheets of data,” Dyke says. Perhaps the most important benefit is that BioDerm employees trust that the information they receive is accurate and up-to-the-minute. And they use that information to make better decisions. “The disciplines that SAP puts into SAP Business ByDesign are just invaluable,” Dyke says.
What’s Holding You Back?
If you’re not growing as fast as you’d like, take a look at your software. Does it support you or thwart you? Does it provide the answers you need to make key decisions? If your software comes up short, perhaps it’s time for a change – to SAP Business ByDesign. Join SAP for the 4th Annual SAP Business ByDesign Users Conference, October 11-14 at the Mirage Hotel & Casino in Las Vegas. To learn more and how to register, visit http://sapbydesignconference.com
For BioDerm’s full story, click here to download the Customer Success Profile.