In the first blog post about OrderĀ Order-to-Cash Performance Monitoring in S/4HANA we introduced the performance monitoring for order-to-cash processes in the S/4HANA Cloud & On-Premise Edition . This post discusses the architecture and concepts that are used.

 

The following diagram illustrates the components used and the content delivered:

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Process Observer is used for the recording of the process execution in the S/4HANA system. The following content was created for this purpose:

1. Process Configuration:

The relevant steps and performance KPIs are defined and added as a process definition to Process Observer. See:

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2. Application Events:

BAdIs are implemented to events about sell from stock execution.

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The recorded process information is stored in Process Observer’s process log.

We define an analytics layer on the of the process log using Open CDS views.

For the UI visualization; we use:

3. Consumption View:

A join combining application data with process KPI data. It provides attributes for drilldown and filtering. The consumption view is exposed as an OData service.

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4. SAP Smart Business:

In SAP Smart Business we define KPIs, evaluations and drilldowns. Finally, the Smart Business evaluations are made available as tiles in the Fiori Launchpad.

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The process is now ready to be monitored.

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