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Author's profile photo Carolyn Horiel

Cloud Success: Resource Transport, Silos are for Corn


The typical small to midsize business uses one software application for accounting, one for sales/ CRM, one for manufacturing – and perhaps one for HR.  Hate to break it to you, but that’s four “silos” of information.  And like their counterparts on the farm, silos are designed to separate, not share.  A Gainesville, Texas based company got fed up with silos and decided to do something about it.

Meet Resource Transport

Resource Transport specializes in trucking the sand used in hydraulic fracturing (“fracking”) of natural gas and oil.  The company had very little budget for IT, and no IT staff, so it wanted the support, backup, and data security of a cloud-based solution.  It also wanted to eliminate silos of information and connect its widespread employees.  They found the right combination in SAP Business ByDesign and SAP Partner, Navigator.

Untalkative Systems

Project Team Leader Betsy Hooper says, “We looked at taking some of the systems we have now to see if we could get them to talk to each other. But we decided that an all-encompassing solution was simpler, better, and more cost-effective” in working with SAP Partner, Navigator.  According to Hooper, “We chose SAP because several of us on the project team have prior experience with their solutions.  We know how SAP applications work, and the thought processes behind them, and that just naturally guided us there.”  She adds, “We liked SAP Business ByDesign because it’s so intuitive.  Employees that aren’t as computer literate can easily just click where they need to, and it’s very simple for them.”

Getting Connected

Hopper says that moving to SAP Business ByDesign has helped everyone get connected. “Instead of working in silos,” she says, “we can work together to make things happen.”  In addition, it has helped Resource Transport integrate its business and take advantage of best practices.  “There are procedures and they are already set up in the system,” Hooper says, “and that makes it a lot easier to say, well, it’s the system.  It’s the best way, and this is the way we’re going to do it. It provides a structure that we didn’t have before with the various silos and systems that weren’t very good.  It provides the structure we need.”

Start a Conversation in Your Company

Do your software applications talk to one another?  If not, how can you operate a cohesive business?  An ERP solution can help you pull everything together, from finance to manufacturing to sales.  And when that ERP solution is SAP Business ByDesign, you get the added advantages of cloud-based convenience and incredible affordability.

For Resource Transport’s full story, click here to download the Customer Success Profile.  Whether you are brand new to the ByDesign world, currently implementing or a live customer, join SAP for the 4th Annual SAP Business ByDesign Users Conference, October 11-14 at the Mirage Hotel & Casino in Las Vegas.  To learn more and how you can register, visit

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