Have you ever face any issue when you executed the Configuration Wizard to setup a PI, or maybe running the post system copy steps? When you face an issue during the execution of this wizard, do you know what are the first checks you must do to solve the issue?
My suggestion in always make sure you are using the latest patch level of the components according to the SAP KBA below:
If your system is based on SAP NetWeaver 7.0x, you must apply the latest version of LMTOOLS component.
If your system is based on SAP NetWeaver 7.1 or higher, you must apply the latest version of LMCTC and LMCFG components.
Additionally, if your system is a PI, apply the latest patches of components listed in section “Reason and Prerequisites > Process Integration” of SAP note:
As you can see, the following components are relevant for PI systems:
MESSAGING – MESSAGING SYSTEM SERVICE
SAPXIAF – XI ADAPTER FRAMEWORK
SAPXITOOL – XI TOOLS
SAPXIGUI – PI GUI (only valid for NW 7.11)
SAPXIGUILIB – PI GUILIB (since NW 7.30)
SAPXIESR – ESR
If you are not in the latest patch level of the components above (patch level is different than support package level), you should apply them.
Why? Because there are several cases in which the issue you could be facing is related to a bug that was already solved in the fresh patch level, therefore, you should always guarantee the components above are in the latest patch level, according to the support package of your system.
** Never apply a different support package in only one component of your system. Support Package can only be applied in the entire system **
Where could you find the software component list, to check the component’s version?
You can do that by going to page: http://<host>:5<num>00/sap/monitoring/ComponentInfo
If the issue remains, what can I do?
If the issue still remains, even after applying the latest patch level versions of the components above mentioned, then it is suggest you to analyze the log files from CTC protocol, You can download it in the Configuration Wizard:
- Choose History of Executed Configuration Tasks;
- Select the configuration task;
- Click on Download Log button.
As soon as you get the log files, open the index.html, which lists all the steps from Configuration Wizard. You can find further details about the error in the link from the steps that failed. Further details can also be found inside defaultTrace file, into directory /usr/sap/<SID>/<InstanceID>/j2ee/cluster/serverX/log/.