In this final part of the series, we will talk about what to do when you need to have all your personalization sent from one tenant to another. From test to productive, per example.
After extensive testing and layout changing you are ready to the Go-Live! Hooray!
But, do we need now to make all the changes in layout once more? Nop. 🙂
Once more we need to check our Adapt functionality: Adapt > Export/ Import Layouts are the desired now.
So, we have our mytesttenant.crm.ondemand.com and our myprodtenant.crm.ondemand.com and we need to use the layout from test in prod.
First step is to log in test and go to Adapt > Export Layout and the below screen will be shown:
Here you can choose a specific layout or all layouts at once.
The above screen will be shown. Please notice that this may take a while to process.
Once it is finished, you will download a file: “layout_-NameOfYourLayout-.zip” like can be seen below:
Here, the Export part is done and we can go to our Productive tenant, Adapt > Import Page Layout!
Once it is done, you will see the below screen:
Click on Browse and find the file you just saved.
Once you select the file and apply, the below message will be shown. (It might be REALLY fast).
To check the progress here, you will have to go to the Silverlight Client, as advised on the message shown.
To do that: Adapt > Launch in Microsoft Silverlight.
Once in Silverlight, you have to go to the Administrator Workcenter > Content Transfer. Check below:
Click on the red circled view and you will be able to see the progress on the importing.
After having it done, all you have to do is assign the Layouts as desired and they will be working just fine. In case they don’t, feel free to open an incident as per advised on:
http://scn.sap.com/docs/DOC-62906 – How To Create Incidents
http://scn.sap.com/docs/DOC-63642 – Incident Handling
Important Note: you can only import layouts from the same version of the system or below. Example: if you have a tenant on the 1505 version, you can only import layouts from 1505, 1502 or below versions.
For more Cloud For Customer guides -> http://scn.sap.com/docs/DOC-62697.
You know the drill! Let me know in case of doubts or suggestions! In case there is something missing, give me a shout and I’ll check ASAP! 🙂