On every wish list: a complete history of emails, assigned to the matching documents within the ERP system. This creates high transparency and traceability for project managers, sales managers and managers along the whole process. The whole thing should then be easy to use and there should be no need for manual installation efforts on the clients. Sounds great?
Then the anthesis Outlook Add-in for SAP Business ByDesign is the right choice. Integrated into Microsoft Outlook your employees have the opportunity to replicate emails via self-defined rules in SAP Business ByDesign, and to keep contacts, tasks and calendar in sync – user-friendly, stable and reliable.