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Dear Community,

It is with immense pleasure and a deep sense of gratitude that we present to you detailed education collateral that you can leverage to learn about and better understand the SAP Cloud for Customer (C4C) – May 2014 Release enhancements. THANK YOU to the product managers for creating the content and delivering the education sessions for this important service release.

The C4C for LoB Sales enhancements education content is outlined below:

  • Talk about What’s New in C4C for LoB Sales (VIDEO)
  • Talk about marketing features in C4C for LoB Sales (VIDEO)


The C4C for LoB Service enhancements education content is outlined below:

  • Talk about What’s New in C4C for LoB Service (VIDEO)
  • Talk about Workflow in C4C for LoB Service (VIDEO)


The C4C for Industry enhancements education content is outlined below:

  • Talk about functionality enhancements to C4C for Industry Clouds (VIDEO)

The C4C Platform & Integration enhancements education content is outlined below:

  • Talk about marketing attributes integration with SAP CRM in C4C (VIDEO)
  • Talk about Analytics and Mobile enhancements across C4C (VIDEO)
  • Talk about Core SAP Integration Enhancements (VIDEO)
  • Talk about Integration Structures within C4C (VIDEO)
  • Talk about Key User Tool in C4C (VIDEO)


Remember to leverage the SAP Jam app or the SuccessFactors app on your mobile device to access all of this content conveniently in any and every situation to consume information, talk about and explain SAP Cloud for Customer.

We hope you are able to leverage all the content outlined above to comprehensively inform yourself about the C4C – May 2014 software-as-a-service release.

Thank you for your time, attention and engagement,
Your Cloud for Customer SCN Community Team

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